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Optik TV search is not returning all results and shows disappearing from the continue watching list

Community Power User
Community Power User

Recently various items have disappeared from my continue watching list. Search doesn't find them (or only the French version). I can drill down and find them in TV on Demand. One example would be Yellowjackets. I've noticed the same for various Crave movies that are currently streaming but searching for them finds no results. Again if I go through the menus for TV on Demand I can eventually find them.


Just a long time customer hoping to help.

TELUS Team Member
TELUS Team Member

Hi FuzzyLogic, thank you for raising this issue. Our backend team has investigated and developed a solution for this issue that will be deployed soon. I will keep you posted on when the deployment is complete!