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Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Telus 4K Box Support

I have a home entertainment setup that is capable of playing Dolby Atmos content. After many hours with Telus technical support I have learned the Telus 4K box only supports Dolby Digital 5.1. I will be renting all my movies through the Apple 4K TV w...

AudioGuy by • Just Moved In
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  • 1 replies
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Optik tv App

Can not get into the App. Worked fine beforeError lp1008

scotzie by • Just Moved In
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  • 1 replies
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Cant Link Telus Home Assistant to Google Home

Hi, I have been trying to troubleshoot linking my Telus account to my google account so i can use voice command to change channels on my TV. I get to the part where I enter my email and password to my telus account, then it tries to link, then i get ...

Optik TV channels deleted and not replaced or compensated

As someone else here posted: In the past year, we have seen the Optik Channel count go down, while our fees have increased.It has been some time since TELUS announced any major changes to it programming. New channels use to arrive on a regular basis ...

Someone by • Just Moved In
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  • 3 replies
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Optic tv

I guess the so called optic tv service will never get fixed .Real funny how shaw cable tv recording from there tv service blows away telus and there studdery picture .So much for fiber optic being better than cable .Any video you try to watch on telu...

WellMade by • Advisor
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  • 16 replies
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Any lock up problem with the 4K box and Toashiba Fire TV?

In the last 6 months I get lockups.The Fire tv autosenses and the 4K box gives me the option of pressing the ok button to start the telus box. (green screen)When the green screen does not show when I turn on the tv, I know there is a problem.Resettin...

Just_LH by • Ambassador
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  • 3 replies
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Optik & Upload Speed on Fibre

My gf finally insisted we switch back to Optik as PikTV is such a dumpster fire. Anyhow after a 3 hr installation (they had not removed the PikTV so Optik wouldn't activate) we got it working. My upload speed though is suddenly poor and the techs are...

Jason_B by • Friendly Neighbour
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  • 2 replies
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Optik TV w/ T3200M & Boost Wifi

I currently have Internet 150 with Actiontec T3200M router peforming all of the wifi duties. I have one Optik 4K box connecting over wifi to the Actiontec. Works great. Luckily the 4K box isn't far away from the router. I would run ethernet if I coul...

Resolved! TV program deleted by mistake

Is there any way to recover a deleted TV program ? It's from the States so video is not available on computer.

Friendliest neighbours
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