Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 24781 Views
  • 126 replies
  • 5 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 28732 Views
  • 43 replies
  • 7 kudos

Belgravia CBC

The episodes won't play past a few minutes saying we'll be back shortly. But it isn't. Has anyone been successful watching it?

Hsol by Just Moved In
  • 684 Views
  • 0 replies
  • 0 kudos

Resolved! Modem Extension Cable

I want to move my tv to another part of my living room but I only have one connection port. I am wondering if you can buy a longer cable from the wall to the modem so I can move it wherever I would like in my living room?

Northwind by Just Moved In
  • 3463 Views
  • 4 replies
  • 0 kudos

AB chanel issue with PBS

Wondering if anyone else is seeing issues on optic tv in Alberta with PBS channel 140 it as if the signal is having issues were the color brightness is coming in and out. I figured this was my tv at first but only this channel has the problem.

Resolved! Multiple PVR's in one home

I was wondering if a home can have more than one Optik PVR in it?? My service came with 1 PVR, and another UHD wireless set top box. I have got my hands on 2 free PVR's and want to add them to my account and connect my other 2 TV's in my home so I ha...

Kalidgh by Advisor
  • 15937 Views
  • 19 replies
  • 0 kudos

Can a home have more than one PVR in it?

I was wondering if a home can have more than one Optik PVR in it?? My service came with 1 PVR, and another UHD wireless set top box. I have got my hands on 2 free PVR's and want to add them to my account and connect my other 2 TV's in my home so I ha...

Kalidgh by Advisor
  • 1765 Views
  • 1 replies
  • 0 kudos

slimline2 amplifier programming

I have programmed my new remote, and the box, TV and amplifier all turn off when the optik button is pressed. When I press the optik button to turn everything on, the amplifier doesn't turn on

TV box several problems

I series recording on channel 116 global. Sometimes it will only play back 8 min out of the 33 minutes it displays. Telus tried to help when I called in but it didn't change though the WiFi was removed after the effort to try to help. I fixed it. Now...

Kimmik by Organizer
  • 1046 Views
  • 0 replies
  • 0 kudos

4K PVR and wireless set top boxes

Seem to have a bit of an anomaly going on in my house. Everyday at 18:56, the wireless box on my main floor loses connectivity with the 4K PVR. I have rebooted everything and nothing changes. When watching a recorded show, at 18:56 we see the error t...

Foog by Just Moved In
  • 756 Views
  • 0 replies
  • 0 kudos

channel delete

Will there be any channels in lieu for the channels that were stopped on optic TV?If no new channels will be provided will our fees be decreased?I can't understand why these channels were stopped when we watched them quite regularly. I emailed the Te...

LBJ1944 by Just Moved In
  • 1331 Views
  • 1 replies
  • 0 kudos
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