05-28-2022 03:11 PM
05-28-2022 03:35 PM
Wired or wi-fi? If possible try a wired connection if not already using one.
This may help as well:
How to reboot your Optik system | TELUS Support
05-30-2022 05:52 PM
05-30-2022 05:43 PM
Were you able to try out FuzzyLogic's suggestions? Failing that, and if it is happening on more than just one specific channel then it may be a hardware related issue, in which case you'd need to call it in.
05-30-2022 07:07 PM
Have you done a speed test over WiFi with a mobile device standing next to your PVR?
05-30-2022 07:21 PM
05-30-2022 08:16 PM
05-31-2022 01:45 PM
05-31-2022 02:01 PM
Should be 15 Mbps download or higher for Optik.