Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I was wondering if anyone else has been keeping an eye on the ps5 contest, through the Telus Rewards page?The contest had ended Jan 31/22, but stayed on the "Current Contests" section for at least 6 weeks. Now the contest has disappeared, with no "wi...
I can’t seem to find Pik tv on any options from my tv or consoles is this normal ? Or do I need to get something else.
All my Optic TV Boxes are showing "client error" after they did an update from Telus. Nothing is working! Spent two hours on the phone with a tech rebooting everything multiple times. to no effect Now they are saying it will take a week for a tech to...
Hi,I have been running my optik box off my Linksys router for months with no problems and suddenly it no longer works.Currently I am on adsl with the T3200 connected to my linksys mesh router (MX4200) . The optik box has been hard wired to my main no...
your account has reached the limit of active streams. how do i stop playback on one of my other devices?
I recently received notice that Telus is replacing its Pik media box with an upgraded model. However, I have two boxes. Does this mean I have to purchase a second box to replace the box I bought a couple of years ago?
Hope this reaches someone at Optik On Demand. I am looking for the 3rd episode of Survivor. Episodes 1, 2. 4 and 5 are listed but episode 3 is missing. Can someone please check this. Thanks
Hope this reaches someone at Optik On Demand. I am looking for the 3rd episode of Survivor. Episodes 1, 2. 4 and 5 are listed but episode 3 is missing. Can someone please check this. Thanks
I’m getting the following error message in Telus app “your account has reached the limit of active streams” it tells me to stop playback on one of my devices, the only issue is that I don’t have any other devices, nor does anyone else have access to ...
I have multiple optik tv units on one rack and they won't work individually, but rather all work together. I need to seperate the the signals.
