Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Post removed

I posted yesterday about seeing an ad on tv for the new services from Telus and the post was removed. Why?

Tv without Telus Internet

Hey there, I am moving to BC soon and subletting in a building. The internet is included but it is with another provider, not Telus. Am I able to get some version of TV through Telus without Telus internet? Even if it is an older version? Preferably ...

Stiney by Neighbour
  • 3 replies
  • 0 kudos

Telus TV+ shows error randomly while watching TV

The Telus TV+ app on Chromecast with Google TV will randomly show an error while watching live TV. The channel will be streaming fine and then suddenly show an error message saying: "Sorry an error has occurred. Please try again. ERR_PLAYER_P213". Af...

NotGood by Neighbour
  • 2 replies
  • 0 kudos

recording re-runs when set to first run only?

New to Optik and Telus but seems there is something wrong with the system here. Setting my recordings I select First Runs Only,, but I end up with everything.Had similar problem with Shaw, but it was hit and miss. Telus Optik so far is 100% miss.Is t...

RobG3987 by Organizer
  • 1 replies
  • 0 kudos

First run Optik TV Evolution

New to Telus and trying to setup series recordings as first run only. I change it but it doesn’t stay and reverts back to Reruns. Getting lots of extra recordings. Any idea how to fix?

Phoar by Neighbour
  • 1 replies
  • 0 kudos

OptikTV conflicts with WiFi Extender. Help!

Hi. I’m using Telus for my internet, TV and home phone now. My internet service is “TELUS Internet 150” and my Optik TV service is “Essentials”. The technicians came to my home last Thursday (Mar. 2nd, 2023) and installed the latest equipment for the...

abcd1 by Neighbour
  • 5 replies
  • 0 kudos

Resolved! Telus TV+

Tried deleting app to fix missing channels, reinstalled now can’t login at all.