Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! Remote Area Service

The goal of this post is to figure out a way to get cellular service at my cabin. After looking through the coverage maps of the carriers in Western Canada, Telus has coverage closest to where my cabin is located. Does this ...

Resolved! BYOD: Minimum cost

Already a client but recently purchased a new iPhone. How much should I expect to pay for the low-end of a BYOD plan?

GregoryL by Friendly Neighbour
  • 7 replies
  • 0 kudos

Resolved! Sim Activation abroad for tourists

Hi I live in Germany and will come to Canada for vacations in upcomming July and August.I am going to buy a prepaid Sim Card online in advance and try to active it already in Germany bevor my arival. I know I need aditionaly a plan.Is it possible to ...

ChristianZ by Friendly Neighbour
  • 2 replies
  • 0 kudos

Resolved! What is the state of RCS for telus?

Competitors Rogers and Bell rolled out RCS quite a bit of time ago. Where is Telus on this and an expected timeline? It is frustrating that it has taken this long, and is worth considering providers.

Still no cell service

After the earlier outage today which shows it is resolved, I still cannot receive or make calls on my Iphone??

VickiD59 by Just Moved In
  • 1 replies
  • 0 kudos

Service outage!

Service is currently out on my device I am in the middle of calgary. Also a Koodo device I own service is out. This also has occurred two days ago when I was still in the middle of calgary when I was trying to call 911 because I was a witness to a ca...

jesse2019 by Just Moved In
  • 4 replies
  • 0 kudos

Shotty Samsung S10 and bad customer service

Would anyone be willing to direct me to the best place to share my bad experience with the Samsung S10 and Telus' response to the matter? Feel as though unsuspecting potential buyers should be warned. Thanks!

AmandaP by Neighbour
  • 8 replies
  • 0 kudos