Hi! I cannot receive or make phone calls with my prepaid plan. It has been so since I got the card a month ago. I have managed by using mobile data and text messages but it would of course be great to at least be able to call the customer service. Es...
I am being charged for calls from my landline (Vonage). Hasn't happened until recently. I don't have forwarding on or use a Vonage app on cellphone. Huge bills. Any help appreciated
While staying in Sarnia, Ontario in some areas the phone keeps switching to roaming. If I switch off rowing then the phone has no connection. Any solutions?
Has anyone else ordered a iPhone 13 Pro Max recently? I have only received an email stating "thank you for your pre order" but the device has been out since September... so are they backordered? I cant even check my order status because the number do...
How do I convert my Telus Sim to an E-Sim on my iPhone 13? I want to keep the same mobile number.
My apartment building intercom is connected to my mobile number. I receive a call when someone buzzes my unit, and in turn I can talk to the person via my phone, as well as unlocking the front entrance door by pressing an option during the call. I ha...
I noticed when in areas like Burns Lake, I have a 5G connection, but the data streaming in very sporadic. It seems sometimes I can load things quickly, and the next time it just times out. All this while having a full 5G connection. I was told that d...
Dear Telus,I've been waiting very patiently for my favourite Purple brand to come out and match both Rogers and Bell with the ability to share Mobile Data plans with Hotspot Devices. Both direct competitors have had $10/mo options for ages now and th...
I recently purchased a new Samsung device, and transferred my number from the old phone ( cracked screen and outdated), to a new phone. Upon transfer I was charged by Telus as if I were a new customer, needing a new number and a new account. To the t...
Hi! I'm looking for new service, I'm from Toronto but will be in Duluth, MN frequently over the next year or so. I'm interested in finding out if the US plans would work if I got prepaid service? I'm not really interested in contracts or anything; th...
