Mobility Services
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Resolved! Spark Sampler

Heyo Telus neighbourhood!I'm hoping someone can help answer this, I did look online and only found a wee bit of information dating back to 2004 & 2013.I just noticed on my data usage under text messages there is a new section called "Spark Sampler". ...

Misty by Neighbour
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  • 3 replies
  • 0 kudos

Yahoo rejected from msg.telus.com gateway

Hello,I'm trying to send SMS to my phone using the email gateway "@msg.telus.com", which works fine when I use my gmail account, but when I use my Yahoo account I get this error: Sorry, we were unable to deliver your message to the following address....

h3 by Neighbour
  • 4789 Views
  • 7 replies
  • 0 kudos

2 bars, LTE but data come and goes (mostly goes)

I’m trying to understand the data behaviour at our cottage (1h north of Gatineau Quebec). It seems like a data throttling problem and not a connection/signal problem…My iPhone 12 Pro shows LTE with two bars but my data is usually not working at all. ...

Sebbb by Neighbour
  • 2425 Views
  • 1 replies
  • 0 kudos

Resolved! "air duct cleaning services" phone calls

For the last few months I've been getting unsolicited phone calls from "air duct cleaning services" almost daily. It's always from a different phone number, so I can't block them. I keep asking them to take me off their list, but of course that doesn...

pomakis by Neighbour
  • 4019 Views
  • 8 replies
  • 0 kudos

Resolved! Email to text/sms sender name

Email to text/sms messages used to always come in where the originating phone number was actually the sender email address in the message thread. Each email address would be a separate message thread. The last message we received this way was July 27...

TELUS eSIM Card

Hello GuysThanks for your time for looking at my posted questions and share your insights and suggestions. I would appreciate your help and assistance!As I will come to Canada in the next a couple of weeks as a new immigrant, due to the current preva...

5G Band/Channel?

Hi;What Band/Channel does Telus use for 5G?I am considering buying a new phone and want to make sure it is compatible.No, I do not want to buy a Telus phone as they do not sell the make/model I am considering. TIA

Jazz59 by Organizer
  • 4906 Views
  • 3 replies
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Resolved! Network Coverage in Guelph

I live near Guelph university on Gordon St. by Kortright Rd. Cellular service is abysmal, even outdoors, never mind inside a condo. Calls barely come through on the street. Phone is in "H" coverage, but I would gladly settle for 4G. Looking at the to...

TMesz by Neighbour
  • 2365 Views
  • 2 replies
  • 0 kudos