Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Pre-paid SIM card activation

I am unable to activate a new SIM card online for a pay as you go plan. The system continues to glitch at the payment confirmation stage. Please advise.

hshah17 by Neighbour
  • 4186 Views
  • 3 replies
  • 1 kudos

Iphone 13 two providers

Good morning I have my Iphone 13 with TELUS, and a work phone with Fido. Carrying two phones is annoying is there anyway (eSim perhaps) I can use the Iphone 13 with a Telus esim and use the physical Fido sim as well for that line? or some variation

Horrible Service

Has anyone else had the worst service in the last few months live 45 mins out of Edmonton and no matter where I am in Edmonton or surrounding areas constantly dropping calls. I continue to call Telus they get me to reset network settings it doesnt he...

Shantel by Neighbour
  • 2366 Views
  • 3 replies
  • 0 kudos

Bad service

Does anyone living in Rosedale (red deer) have the worst service, always cutting out, no one can ever hear you?

Rachelc by Neighbour
  • 2287 Views
  • 2 replies
  • 0 kudos

Switching Carrier + Prepaid Plan + eSIM + Smartwatch LTE

I am currently with Koodo, on a monthly prepaid plan. Can I switch to Telus, porting my current number over to a Telus Prepaid Monthly plan but have my activation be on an eSIM voucher instead of a physical SIM card & will I be able to use the number...

Enursha by Neighbour
  • 2046 Views
  • 1 replies
  • 0 kudos

Speed

Telus hub has been cutting out for past week every 20-30 minutes. Cannot watch any movies, no bandwidth at all. Support not returning calls. **bleep** SERVICE.

Friendliest neighbours