Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

Number Porting

Hello,Are you able to port a cellphone number over to a VoIP phone?Thanks.

Max2 by Just Moved In
  • 1 replies
  • 0 kudos

Why my sim card number is invalid

I got the sim card(3in1) like 3 years back, and now i wanna transfer from public mobile to telus and use this sim, but it just shows invalid sim. does the sim card even have expiry date????(couldnt upload a pic it takes forever for no reason)

saiii by Just Moved In
  • 2 replies
  • 0 kudos

State of emergency

Is Telus disconnecting for non payment during the state of emergency?

Kel22 by Just Moved In
  • 1 replies
  • 0 kudos

Dropped calls low signal .

I have had problems with my cell phone coverage.Calls are being dropped. I am only showing one bar for a signal all the time. I have phoned Telus so many times. I even bought a new iphone last year.I am so frustrated with this problem. When my contra...

Toby1 by Just Moved In
  • 0 replies
  • 0 kudos

Resolved! Extra step for caller to avoid spam calls

I phoned a guy the other day, before his cell started ringing I was instructed to push a number to connect. I guess this is to avoid receiving automated SPAM calls which seems to be happening a LOT more lately.This guy says his is a Telus account, is...

Cancel My Monthly Plan

I would like to cancel my monthly plan. I am currently not in Canada so the Telus phone number does not function, and the phone number is linked to another account. But I have linked my credit card and I have the SIM card right now. Is it possible to...

Wujinsg by Just Moved In
  • 1 replies
  • 0 kudos

Switch Between Fast and Slow Data

Does anyone know if it's possible to switch between fast and slow data on an "unlimited" 30g Peace of Mind plan? It would be a great feature to have if it doesn't exist.There are times where slower data would be fine and I don't want to waste my fast...

amccoy by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Can't receive txts from certain people while not on wifi

Hi there! I've been having this issue lately where I can't receive or send texts to or from my partner unless I'm on a wifi or data connection. I know it is not a problem with all my contacts, as I receive msgs from my parents whenever, it's just wit...

Broken screen and Bring it Back program

So I got a Galaxy S10e and a plan with the Bring it Back program that allows me to pay a reduced amount every month so long as I return the phone after the contract period.One of the conditions for the phone is that it can't have a cracked screen.I d...

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