Ordered a watch over three weeks ago and still no updated information from Telus or UPS for when it will be delivered (been in “caledon” since December 4th) Both parties have started an investigation as to where it is and both parties investigation p...
How is it possible with a technology company like Telus that is takes up to 48 hours to speak with a Manager? Let alone the process it requires to be elevated to speak with a Manager to being with,
I have been with Telus for many years and I used to be beyond satisfied. Problems were fixed instantaneously and call centre agents could make basic adjustments to accounts if necessary. Furthermore, things legitimately ran 10 000 times faster and sm...
Telus lies regard the zte lte smart hub network speed clambs it reaches 25mbps max ive researched it handles 75mbps. Bad network coverage in b.c
Hey guys, Could anyone explain what to do with dozens of spam calls? For example today I received more than 20 calls from different numbers, so blocking them was useless. Some were from + 1 416 971 XXXX - identified as Toronto numbers Some were from ...
I am on the Peace of Mind Unlimited plan they are offering for $65 right now.
Hey, So In the states I had At&T for mobile and home services through Google Fiber. Been a customer about 5 weeks and have had to call you for support and my time lost- more than 5 hours. Last month made a mistake and called America.. thought I was o...
Seeing issues on 2 different iphones (6 and running latest OS and with connected apple watches (Series 0 and 5) where time zone jumps forward by 1 hour intermittently. Time zone is set to automatic and so is pulling this information off the local Tel...
I would like to change my existing plan. When I try to do this over MyTelus the only options I am shown are my existing plan....Would like to change to promotional $75 peace of mind plan....very frustrated with Telus' customer service generally...
Hello, I have been going back and forth with Simplii on not receiving one-time verification codes and they told me the following, "There is a known issue where one-time verification codes are being blocked by Telus. What you can do is reach out to Te...
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