Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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VoLTE not active

Hi there,It seems VoLTE is not active in my non-Telus iPhone 13. Does anyone have the same issue? Can someone explain how to make the toggle visible in my iPhone 13 and activate this service?

Slow Telus Mobility Internet

I am experiencing very slow internet speeds with this new sim card I received today and I am very disappointed. Please see below for a screenshot of the issue. I am located in the Edmonton area

Screenshot_20230218_052608_Speedtest.jpg
huds4 by Neighbour
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  • 4 replies
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Resolved! Data share between Can-US and Can Plan

I have Unlimited 40 5G+ - Unlimited Canada-US talk, text and 40GB data at 5G+ speed up to 1Gbps for $70, promotional plan I going to connect second lineOption 1: Unlimited 25 5G+ for $77.50will data shared between both devices? Can first line use up ...

alex6999 by Neighbour
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Easy Roam

I have searched.....I am in Mexico. I have an iPhone 11. I have Easy Roam plan, I want to turn it on. I cannot. How do I do this? And please keep it simple. Thanks very much.

DMAN1 by Helpful Neighbour
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Be Aware : Wifi Calling CANNOT be prioritized.

So, even in 2023, I need to return my S23 Ultra because Telus disable the Wifi calling priority . Instead I have only the option to prioritize the mobile network. I live in Montreal and Telus has 0 coverage in my area. And the moment I get near a win...

52686034587_7b7afd5356_c_d 52686034597_9567c0ce7c_c_d
cpt00 by Neighbour
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Mobility

I have two users on my mobility account that I want to remove so they can set up their own accounts.Can I do this online or do I have to visit a store or be on hold forever.Thank you

ROAMING NO VOICE

PIXEL 5A, ANDROID 13, UPDATED. VOLTE TURNED ON, MESSAGES WORK, GOOGLE MAPS WORKS, WHATSAPP WORKS, NO VOICE THIS VISIT NOT EVEN 611. TELUS TECHNICAL SERVICES HAVE TRIED TWICE AND GOT US THIS FAR. PHONE WORKED IN US UNTIL LEAVING IN 2022. HELP?

zroam by Neighbour
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  • 0 replies
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