I had to get a Data plan for a single month due to my home internet being out of commission for a few days. That plan ended yesterday but now I can't make or receive calls (even local calls) or texts because it's claiming I do not have a plan despite...
Hi everyone, I recently purchased a Sony Xperia 5 IV XQ-CQ54 from the UK. The phone works great with everything (with the exception of lacking the bands for 5G). My only problem I am encountering is the fact that Telus still uses the archaic process ...
I tried an Iphone 13, LG velvet, old pixel 2, and Fido/Freedom mobile/ Koodo and they all work. Inside of my first floor rental, my Telus connection gives me no bars and I've completed all the troubleshooting on the side. I had my friends with Telus ...
Hi there,I got a call from +1 (866) 558-2273 which is Telus Business Mobility Support.The guy offered a brand new iPhone 14 Pro Max with 25GB of data 2 years plan for $60 a month.I confirmed that I would be interested.Unfortunately, I gave my full na...
It looks like I was charged for using Easy Roam US without going into the US recently. I was sitting on the BC ferry to Galiano Isalnd, and noticed well after I arrived that I had gotten an e-mail notification that my account was travelling outside o...
I've been charged for in app purchases $14.99 for the past 5 months and Telus cannot tell me which app this is coming from but they're the ones billing me! Very disappointed in Telus and will be looking for another service provider soon, if this does...
Massive charge ($465) for data download on my cell while in Victoria. Complained to customer service with no luck.Supposedly downloaded about 13 GB of audio podcasts in just a few minutes. This doubled the amount of data I have used over the three ye...
We are a stone's throw from downtown Edmonton and have almost no signal. One bar most of the time sometimes two. It's gotten significantly worse in the past few years, now if I walk from one room to another my calls will drop. Literally have to stand...
Hi. The audio quality of my recorded voicemail greeting, when using Telus, is really poor. It’s fine with another network.This isn’t the device (new iPhone) — seems like Telus is compressing the audio file to 1980s telephony standards.Any hope of an ...
I'm wondering if the added specification "....when balance falls below $5.00" with the Telus prepaid plan 30-day auto top-ups account payments helps those of us with a $15 a month plan avoid having to regularly monitor/adjust our payments given the l...
