TELUS Neighbourhood

I have two users on my mobility account that I want to remove so they can set up their own accounts.Can I do this online or do I have to visit a store or be on hold forever.Thank you

I have contacted Telus 4 times now in regards to them billing me. I no longer live at the billing address, and have told them that numerous times. They told me it was canceled, yet I’m still getting billed. Equipment was returned as well. Getting no ...