Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

Application of EPP discount

Hi! I'm considering upgrading my phone and when I do a simulation of the expected monthly cost, I get X$ (the amount doesn't matter for this question). Is the amount showing including the EPP discount or am I to interpret this as the amount prior to ...

Nicholas by Just Moved In
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Any advice dealing with Telus mobility loyalty department

I'm really not happy with my service and plan. And the new phone I want is at both telus and Rogers. I only have 12 months left on my 3 year so I don't mind breaking contact.But before I jump ship I was wondering if anyone had some advice when dealin...

Resolved! 5G

Today the opposition parties asked the Prime Minister to ban Huawei from building the 5G network. However, Telus says "5G has arrived". Is 5G still coming, or is it already here? Thanks,Shane.

Shane by Leader
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In Stock (?)

Hello everyone, I recently ordered the iPhone 12 Pro Max, and while doing so the TELUS website said “available in stock online” but after going through and placing the order I was told in my confirmation email that my order would begin shipping withi...

Braxxo22 by Just Moved In
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Resolved! Prepaid plan top-up receipt?

I currently have a pre-paid plan and I topped up some money. My credit card was charged for that amount as well as tax / service fees. If I look in my transaction history on the website, only the top-up amount shows up. Where can I get a sales receip...

leodw1200 by Just Moved In
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  • 2 replies
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Starlink is a go! Time for real rural internet!

Very exciting day yesterday, the Feds gave Starlink the green light.I know the telus hub is capable of 130/30 in the three days before i got throttled.So is telus going to fix the Nat 3 issue, and open these boxes up to compete?Also it sounds like yo...

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