Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Can't send GIF as MMS from iPhone

I recently upgraded from an iPhone 6s+ to iPhone XR purchased directly from Apple. (my service is through Telus, obvs ) For some strange reason, I can't seem to send a GIF as a MMS message. Had no issue with this on the 6s+. The following all work:-s...

neilp by Organizer
  • 7 replies
  • 1 kudos

Resolved! Home phone 2 go

Now on the website Telus mentions the Home Phone 2 go app for Iphone or Android. It says it is available in select BC and Alberta communities but it does not say which ones. I would like to try this app out but would like to find out which communitie...

WI-FI Calling on Blackberry device? Keyone / Key2 ?

Hello, I own a KeyOne , i would like to know if someone have any clue about when(or if) Blackberry Keyone or Key2 gonna get sooner the Wi-Fi calling ?Telus don't have any cell phone service in my house area and really bored of 99.9%time non-working U...

frank111 by Just Moved In
  • 0 replies
  • 0 kudos

Text Messaging

I do not have a problem right now...I did have a problem, I wanted to share it.Last week or so, I could no longer send text message. I could sent iMessages but not text. I could receive both. I tried rebooting the phone, turning off iMessage, but to ...

Resolved! Buyers remorse

Hi there, I just received the Huawei P20 Pro and would like to return it.... Not sold on the device I've been waiting over 30mkns on hold with Telus. Is there a faster way to reach someone about my buyers remorse??

BeRyskie by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! additional email address

Newbie here, looking to find out how to set up additional email address for a new venture?Thanks in advanceRalph

raol by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! iPhone 7 not sending texts to Pixel 2.

I have an iPhone 7 on a telus network. All of a sudden on Friday afternoon, my phone stopped sending texts to a pixel 2 on Bell network. I can receive texts from him. I’ve turned my phone on and off, reset my network settings, deleted our conversatio...

JessiV05 by Just Moved In
  • 3 replies
  • 0 kudos