Mobility Services
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# being held HOSTAGE.....

Been at this for a while, hopefully someone can guide me in the right direction!I have had the same cell number as long as I can remember.My partner of 15 years suggested about 5 years ago to move my number to his plan.Long story short... We had a fa...

Jenni1 by Neighbour
  • 2009 Views
  • 1 replies
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Slow down speeds

Hello I am curious how many are frustrated with telus and the super slow slow down speeds? I have the best plan they offer and after 10 days the service is terrible then I suffer for the rest of the month with unusable service can't with news or vide...

Terance by Friendly Neighbour
  • 1139 Views
  • 0 replies
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Resolved! Can't call. And I can't text

I just recently switched to Telus mobility and now all of a sudden I can't call people nor can anyone call me, on top of that I can't send out or receive any texts. What am I supposed to even do in this situation?

Outgoing Caller ID Name

It is unacceptable that Telus mobility users that have either family or business plans with multiple devices cannot set an outgoing Caller ID Name individually for each device on the plan. Currently, the only option Telus is offering is that only the...

spada by Neighbour
  • 2221 Views
  • 1 replies
  • 0 kudos

Option de données

Bonjour.....ayant un forfait prépayée de 365 jours j imagine que l achat de données expire eux aussi a 365 jours !!!!!! Merci de confirmer.

Yvanp22 by Neighbour
  • 2244 Views
  • 2 replies
  • 0 kudos

Resolved! No signal

I’m in Bruce county, Ontario. We have been experiencing no signal for the past few day. Cannot send or receive text messages or phone calls. Only IMessages and Facebook messenger works. Wondering what’s going on? Everyone in my neighbourhood who uses...

Kelly091 by Neighbour
  • 2653 Views
  • 1 replies
  • 0 kudos

Resolved! Poor signal in Vancouver

I’ve been receiving inexplicably low cell signal (particularly in downtown Vancouver) for over a year now. My partner is experiencing same with Telus. We have tried everything including swapping out SIM cards etc. I’ve heard something is currently wr...

AA04 by Neighbour
  • 7188 Views
  • 3 replies
  • 0 kudos

Easy roam increase?

Hey all. My easy roam was us $8 per day and international $11 per day. It went up without notice last month to $11 us and 14 international. Anyone know about this? Is it an error? Can I call and ask them to lower it or is that a waste of time

OD by Organizer
  • 2733 Views
  • 2 replies
  • 0 kudos
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