cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Service in Chilliwack BC - is there any plans to improve it.

laurara
Just Moved In
I have been a Telus customer for 25 years, and I’m very loyal. We recently moved to Chilliwack, and I have only one bar of signal at my home in the Little Mountain area and my workplace between downtown just before the freeway overpass. Sometimes I have to try driving somewhere open to make a phone call - 75% of my calls from home cut in and out and the person on the other end either cuts the call short or hangs up on me. I can generally not load websites when I am using data at work, even in the parking lot. This is right on Yale by Vedder! Is there any plans to improve the network. I’ve notice my coworker on Roger’s can use her phone in the building, but most of the time mine won’t connect. This happened with my Pixel and iPhone, so it’s not a hardware issue. Is this something that Telus plans to address soon, because it’s really disappointing.
2 REPLIES 2

FuzzyLogic
Community Power User
Community Power User

There is an option to report issues on this Telus web page:

 

5G and 4G LTE, HSPA+ & LPWA network coverage map | TELUS

Just a long time customer hoping to help.

laurara
Just Moved In
Thank you, I have sent a message to them with the details. I appreciate your reply!