Slow Telus Mobility Internet

[huds4]

I am experiencing very slow internet speeds with this new sim card I received today and I am very disappointed. Please see below for a screenshot of the issue. I am located in the Edmonton area

[huds4]

using Samsung Galaxy S21+ 5G

[NFtoBC]

All the SIM does is identify your phone  to the network. Your account settings determine the level of service you get. What happens if you move to other locations?

[huds4]

Im getting 250 mbps down and 30 mbps upload in downtown edmonton

[NFtoBC]

So, it’s clearly not your SIM. Possibly signal strength in the geographic area where you notice slower internet is the issue. Being inside a building may reduce signal strength, as does distance from a cell tower. You can check locations of towers here.