02-18-2023 07:27 AM
I am experiencing very slow internet speeds with this new sim card I received today and I am very disappointed. Please see below for a screenshot of the issue. I am located in the Edmonton area
02-18-2023 07:29 AM
using Samsung Galaxy S21+ 5G
02-18-2023 02:49 PM
All the SIM does is identify your phone to the network. Your account settings determine the level of service you get. What happens if you move to other locations?
02-18-2023 07:22 PM
02-20-2023 08:36 PM
So, it’s clearly not your SIM. Possibly signal strength in the geographic area where you notice slower internet is the issue. Being inside a building may reduce signal strength, as does distance from a cell tower. You can check locations of towers here.