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Device Balance and Bill Adjustment

I have 4 months left on my contract. Is it true that if I keep my current phone, even after my device balance is $0, I still have to pay my full monthly bill as if I were still making payments to a device? Or will my bill be adjusted and lowered beca...

Resolved! VPN and cellular bands

Hello, I've been plagued with a problem for a while now... I have a personal VPN at home on my Synology NAS. I also own a Google Pixel bought from Telus last year. Before using thay phone, I could connect to my VPN without any problems (using a Nexus...

Majesty00 by Just Moved In
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Apple Watch Series 3

Does anyone know when Telus is going to activate the number share for Apple Watch series 3???? Its says coming later this year but when???

VoLTE in Quebec City

As of today, I made calls via LTE, in Quebec City. I have an iPhone 7 Plus and I have no clue if this is specific to Quebec City or widespread across the province. So YMMV.

Resolved! My number was used in a call I did not make

HiNot sure if this is the right place to post this question, but I received a call from someone saying they are returning my call. Apparently my number showed up on his phone as a call missed, but I do not know this person, and I did not make the cal...

kcam by Just Moved In
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Data Usage

I'm having problems with data usage. In 3 days my son's phone has consumed half or our monthly shared data. The strange thing is, when I checked the usage log, it's showing that he used over 300mb of data at 6:00am while he was sleeping and his phone...

TeddysMom by Just Moved In
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  • 5 replies
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Should I move from MTS to TELUS?

Okay its been almost two months since TELUS has been texting me, calling me and sending me flyers about transferring to them. For people who transferred, how is it? So I talked to this woman named Kim who is incharge of transferring and she said1) I ...

Resolved! Just purchased a zte hub. No internet connection

When trying to log in to the modem, it brings me to a page that says "you are not currently in a correct location to use the data service. Please return to an eligible region" any clue what's going on with that?

Mervin23 by Just Moved In
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Dominica: Post Hurricane Maria

Customer service, can you please put into place considerations for calls and texts to the Caribbean island of Dominica. It was completely ravaged by Hurricane Maria Monday Sept 18th 2017, and the citizens need to be evacuated. They have nothing. They...

kriss by Just Moved In
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  • 1 replies
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