Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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OnePlus 5T VoLTE

Has anyone managed to get a OnePlus 5T (A5010_43_19_0731 with OOS 9.0.8) working with VoLTE with Telus?I've had Telus enable the IMIE for VoLTE; I've set the phone for VoLTE enable and VoLTE preferred.If you have it working, what else did you managed...

GGundy by Just Moved In
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Resolved! Usa travel plans

Does TELUS not offer any travel plans anymore? I just checked and all that was being offered is easy roam, which has increased to 8$ a day. That is fine for just a couple of days but if you travel for a month it gets very expensive, especially if the...

habsfan by Organizer
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Resolved! So is this a virus link?

So I got a text from.+14345127425Which consistented only of:(1001)***Is this legitimately you guys as the link turned out to be: 1telusdotcom when unshortened.Is this a virus link? (I didn't open it)Does Telus seriously make a habit of...

Resolved! Telus Peace of Mind Plan and Tethering

Can someone confirm, I'm looking at the Telus Peace of Mind plan 10 or 20gb it says Non shared.From other older plan forum searches, it seems that non shared applies to multiple phone numbers on the same plan and not about Tethering. "The 10GB plan i...

DBB by Just Moved In
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Resolved! roaming charges

Went to US during the long weekend, phone was blocked due to roaming charges over $500, called Telus four times, every time waited about 20 mins, from customer service to escalated department, every time promised will call back within 72 hours, never...

Totaj by Just Moved In
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Resolved! Approval

So I ordered the s10 yesterday through the Bring-It-Back, paid about $45.40 taxes or deposit (not sure) and it came off my credit card right away. Now, I have bad credit but got the confirmation email and everything but I'm wondering, wouldnt they ha...

CJelschen by Just Moved In
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Simple share plan

Hi, I’m wondering exactly how the simple share 50 plan works? I have four family members and each of us currently own our phones. If I sign up for the simple share 50 plan, do we share the 50 gb of data or do each of us need our own simple share plan...

Troy2 by Just Moved In
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Resolved! Dual-Ownership of an Account

Hi Telus Neighbourhood, I wanted to know whether one can add a second user to an account - as an owner? What I want to do is have myself and my partner on an account so we both get good good payments sent to the credit bureaus. Something like another...

Digory by Neighbour
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