Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Changed plan, error message

Recently changed my mobile plan to Nationwide Talk & Text 15. Now whenever I try to access my "Change Plans and Addons" tab I get the message "sorry there was a unexpected error. Please try again later." It's been like this for two days now.

Resolved! Registering a Signal Booster with Telus

I have limited cell coverage at my house. I purchased a SureCall Signal Booster (https://www.surecall.com/CA/signal-booster/home-office/FLARE-3/) and did a quick test to make sure that it is working.According to the SureCall documentation, it says I ...

BlairP by Organizer
  • 4499 Views
  • 3 replies
  • 0 kudos

eSIM Help with iPhone

How do you get voicemails on your secondary phone line using an eSIM? Is there a way to get voicemail alerts?Why will it only sent SMS messages on my secondary number? I would like to use iMessage.

APGNelson by Just Moved In
  • 2543 Views
  • 2 replies
  • 0 kudos

Resolved! Porting deactivated phone number no longer in service

I have a problem with my old phone number being 2FA linked to many of my accounts like MyCRA and iCloudI had the number with Fido, switched to Koodo and ported it then. A few months ago I changed my old phone number to a new one. Now a couple weeks a...

Smart Hub

I have had a ticket now for 21 days waiting on a service technician to come out to my site to check on the smart Hub. Most times can not even run a speed yeast as it can’t connect. Currently running off my phone. In our campground everyone that has a...

WC by Just Moved In
  • 1393 Views
  • 0 replies
  • 0 kudos

Data Usage Toggle switch on a Talk & Text Plan?

I just recently signed up for a Voice 25 Nationwide plan, which is a voice-only (talk&text) plan. On day 1 I logged into my My Telus account to see that I had a data overage of 1.08mb! I turned the switch to OFF and did the same on my flip phone. See...

No international texting?

So I was thinking of switching from Koodo (unlimited nation-wide calls/unlimited international texting) to 40$ non-share plan but noticed that texting is solely nation wide. How is is their flanker offers international but not Telus or am I misunders...

FrankMtl by Organizer
  • 2034 Views
  • 2 replies
  • 0 kudos

Resolved! NO CREDIT HISTORY

I'm a newcomer in Canada and ordered a phone online with the data plan. I was asked to bring 2 valid IDs at the store. What are the possible scenarios will happen?

itsmweeee by Just Moved In
  • 1399 Views
  • 1 replies
  • 0 kudos