Approx. 1 year and still on going, our calls are getting routinely dropped on our cell phones. We were told too get new SIM cards, we did. We were told to add wifi to our phones for phone calls we did. We had our phones checked at the Apple Store for...
Hey,I bought a Telus 25$ top up voucher and thought it would work for Koodo too because they share the network. Apparently it doesn't work. Does anyone want this top up voucher / has a Koodo to change ? Or do you think the telus store might be able t...
Callers to my cell phone are complaining about the time and number of rings they endure before my voicemail kicks in... can I reduce the rings? If yes, how? I have gone through Telus voicemail prompts and can't find a solution.
Hi there, Tonight I picked up a sim card from telus at the store, was told to go online and set it up there. I looked on my account online everywhere and can't find anyway to connect my tablet to my plan and activate the sim for it. She told me I hav...
Hi, yesterday (Jan 2nd 2020) I ordered a phone, and plan from Telus online. Just had a few questions will I receive the phone I ordered in 5-7 business days? Or will it processed in 5-7 business days. This is also my first ever phone plan in my name ...
Can u still tether after you hit ur cap on the peace of mind plan? It says tethering up to so many gig it wont cut me off will it? Im looking for it to replace my home internet as even the throttled speeds r double mine.
Ordered a phone on December 12th and was told 5-7 business days. Phone didn’t arrive so called them and understandably there was back up due toholidays. They said give it a few extra days. Called back December 30th and was told January 3rd. Called to...
Hello, I was referred to this website after leaving feedback that I was unhappy with the purple Telus icons that just recently showed up on my iPhone. I was informed that you would be able to help me remove them. How do I remove them or where do I go...
Hi, I recently moved my Bell prepaid plan to the Telus “Talk and Text 100” prepaid plan which gives me 400 minutes of phone service and 400 text messages for 365 days. I switched because Bell changed the plan I was on and the Telus plan was better fo...
I have the basic cell and text prepaid plan.I was told picture texts were included free in my text allotment but Cellular Data has to be on.Problem: I turn cellular data on to send a picture and immediately incur data charges for each picture around ...
