Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

Cannot call number when account is overdue

With pay as you go or other account setup if the billing is overdue then calls cannot be made in or out. At least people should be able to call the number to ensure contact in emergencies. Some countries operate that way and it is very helpful. This ...

Ray67 by Helpful Neighbour
  • 7 replies
  • 0 kudos

No Service when using maps app

Hi all, thanks in advance for any help. Ever since having gotten my current phone (over two years ago) as well as with my previous phone whenever I use the maps app (iphone) it will start and give me the directions but when I am driving suddenly the ...

Setting up telus gmail on my Blackberry

Hi, I went through the process for setting up my new telus gmail account on my Blackberry 10, then the setup could not be completed. The roadblock seems to be with the Blackberry Hub. I get to the very end and there is a message that my account canno...

JNeville by Just Moved In
  • 0 replies
  • 0 kudos

How to deactivate mobile phone voice mail.

If I cannot be reached on my mobile phone, I don't want people to be able to leave a voice mail. How do I deactivate voicemail on the mobile? The phone should ring forever and never ever should it go to voice mail.

Keep having to setup wifi calling

I have an s20 and I keep having to setup wifi calling. Sometimes it will stay on for a few days then other times it will ask me to set it back up like 2 hours later. Anyone have this issue or a solution?

Time for Telus to have better mobility plans

Shaw has just introduced a new Mobile service and it is far better than Telus. For $55/month you get 25 gigs data with 2gigs in the US or Mexico, Unlimited calls to Canada , U.S. & Mexico, Unlimited incoming calls, Unlimited calls to Canada from the ...

Lorne4 by Just Moved In
  • 4 replies
  • 0 kudos

Blocked Mobile data

I’ve tried every avenue to manually unblock my mobile data., my Telus. I’ve changed all my notify and block settings as well as spent an hour and a half with data manager. I waited for the 1.5 hours for Telus Assist but the screen stayed bl...

Stray1412 by Just Moved In
  • 2 replies
  • 0 kudos


So frustrated. How do I get my stupid stupid GMAIL to work??? Now there is some stupid stupid PRIMARY thing and I have to click on "All inboxes" to see my email ?!?!?!?!?! I am NOT impressed. Totally disappointed with Telus and already regretting jus...

JoGP by Just Moved In
  • 1 replies
  • 1 kudos

Resolved! A way to stop the emails and texts about roaming

I live pretty much on the US border, and my phone service is poor, so I often end up on a US network. I've shut off all roaming and Easy-Roam and all that (I don't want roaming), but my problem is this: Telus keeps sending me texts and emails all the...

pvint by Just Moved In
  • 1 replies
  • 0 kudos