Mobility Services
Forum discussion about TELUS Mobility services and solutions.
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Resolved! 1800 numbers are not free calls.

You might not be charged long distance rates but you lose the minutes in your package. Does not seem right to me. The company paying for the 1800 number is trying to make it easier for the customer calling. When the line is busy and you are waiting t...

Ray67 by Helpful Neighbour
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  • 7 replies
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Resolved! Nuisance calls

The CRTC says Telecommunications service providers must develop technical solutions to block illegitimate nuisance calls within their networks. I get several random number nuisance calls a day and I have no way to block them. What are you doing about...

inmca by Neighbour
  • 19658 Views
  • 14 replies
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Terrible Customer Service... No Loyalty....

I have been with Telus for years... I signed up for that new Telus Drive+ which was one of my offers in my account.Then I receive an email stating that I need a $200 deposit? My account is up to date, $0 balance and for the $15 that you charge per mo...

Freddy23 by Just Moved In
  • 988 Views
  • 0 replies
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Resolved! I phone 6

Need an unlock code pls

Heidic by Just Moved In
  • 1549 Views
  • 1 replies
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Web orders

Hey so I bought 2 new phone online and got the Black Friday deal I got the iPhone 7 Plus and the Samsung galaxy s8 but it has been 5 days and my order still says processing I tried called the web store I even emailed them but no answer can anyone hel...

Amberd by Neighbour
  • 6786 Views
  • 7 replies
  • 0 kudos

MyChoice Plans

In the MyChoice plan for data there is 4 + 3GB data for 15$, what is that? How many GB of data would you have if you got it?Also there are only choices for calling & data, would that mean the plan consist of unlimited texting?

Resolved! 1+2 gig plan info?

I'm looking at the black Friday deal that offers 1+2 gig a month for $30 on the two year cell plan. Does this mean you have 3 gigs of data every month or a 2 gig buffer that disappears after its used?

Tom33 by Just Moved In
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  • 2 replies
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Future Date Activation of Devices over holidays?

Spent several hours today (Black Friday) on hold for TELUS customer care (2x30min waits and 1x1hr 15mins wait) including getting dropped off the web queue online with 43 people ahead of me.. went back into the queue with 114 people ahead me.. after s...