Mobility Services
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"Can't send message with Telus error 2" message

Hi,Wondering if others have this problem. I often get this message "Can't send message with Telus, error 2" when trying to send text. It happens with different people I'm trying to text. I have an android. It happens regardless if the receiver has an...

SoD by Friendly Neighbour
  • 12542 Views
  • 13 replies
  • 0 kudos

Brooklin Tower Removal

Horrible reception since the cellular tower was removed at Carnwith and Baldwin in Brooklin. I have this phone for my wife under a corporate account. She cannot do her work without having reliable service. Multiple dropped calls and horrendous recept...

dbltrbl by Neighbour
  • 2071 Views
  • 2 replies
  • 0 kudos

Detailed usage shows try again later

3rd month with telus on an EPP plan. Every time I click usage details it shows me “We're unable to retrieve your info at the moment.”I’ve called and they’ve verified they can see it but I can’t. I’ve tried on my cell, laptop and cleared all cache. Al...

VTECMAN by Friendly Neighbour
  • 2815 Views
  • 4 replies
  • 0 kudos

Activate account

I have activated my account as requested. But it will not complete. Advises me that awaiting account holder approval. I AM THE ACCOUNT HOLDER then it tells me wrong account number. Telus gave me the account number they won’t get paid until I can get ...

Fembury by Neighbour
  • 1441 Views
  • 1 replies
  • 0 kudos

Pricing issues

We are a small business with 4 phones. We've been a customer since 1990. In the last year two of our phones are charged at a base monthly rate of $47.50, while 2 are now being charged at a rate of $59.00. The plan is the same. This of course does not...

Dunbar by Neighbour
  • 1306 Views
  • 1 replies
  • 0 kudos

iPhone 12 5G vs LTE Data Timeout

Device: iPhone 12 Pro purchased new through Telus 2 years ago I was wondering if anyone has had this experience. In Edmonton, I use LTE because if I try to use 5G I find that I often get data timeouts and other connectivity issues despite having dece...

Affiliate Pricing

I drive for food courier companies like UberEats, Skip, DoorDash. I've been advised by a couple of them that they have special affiliate pricing for drivers on mobility plans with Bell and Rogers (Red Wireless). The price savings is dramatic!I've spe...

Corpcon by Neighbour
  • 76393 Views
  • 1 replies
  • 0 kudos
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