Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Lost service

No telephone internet or tv 12 hours now. What is telus going to do about it?

jrmainc by Just Moved In
  • 1976 Views
  • 2 replies
  • 0 kudos

Telus PureFibre Pouce Coupe

Hello, I'm looking for information on when PureFibre will be available in my area, I'm getting sick of Shaw here. I'm specifically looking for information in Pouce Coupe. I get the "Good news! Pure Fibre is coming to your area." when I put my address...

j00pnet by Just Moved In
  • 1859 Views
  • 1 replies
  • 0 kudos

Resolved! Internet 75 Actual Speed on Copper

Telus installed a new T3200M modem this AM to deliver Internet 75. This is to replace an Internet 50 plan using the T2200H modem which actually delivered a ping of 4, download of 59.7, and upload of 11.4. The new modem is actually not that much faste...

RonAKA by Rockstar
  • 28964 Views
  • 15 replies
  • 0 kudos

Resolved! Keeping Telus email account

Is it possible to maintain my Telus.net email account if I move to a different service provider? Am moving and landlord uses a different provider but want to keep my existing email account.

Gameboy by Just Moved In
  • 7957 Views
  • 3 replies
  • 0 kudos

Resolved! boulevard utility box

I am trying to find a local contact to notify that the utility box near my house is damaged. Can anyone tell me who to call? Customer Contact is no help.

ADub by Just Moved In
  • 4793 Views
  • 1 replies
  • 0 kudos

Resolved! Internet 75 modem on copper

What modem does Telus use for Internet 75 and Optic TV on bonded copper lines? I currently have Internet 50 with a T2200H, and it is cheaper to go to Internet 75.

RonAKA by Rockstar
  • 5057 Views
  • 7 replies
  • 0 kudos

Resolved! Bell Satellite tv vs telus tv cost ?

Hi, currently with bell, paying the following TSN HD pick and pay $2.504 HD themes + HD time shifting $10.003 themes $20.00NDTV $5.00Digital standard $56.50Digital standard fee $3.00South asian combo $15.00Promo credit -$10.00Total $102.00 + gst Was ...

cgy5577 by Just Moved In
  • 7925 Views
  • 8 replies
  • 0 kudos

Resolved! THE WORST SERVICE ONE COULD ASK FOR

So I had a massive error in judgment and decided that I would switch from a great Shaw account to Telus. They didn't show up for the first appointment. The second appointment I was given a time frame of 9-11. The installer showed up at 4pm. He then a...

rickyd by Just Moved In
  • 4611 Views
  • 5 replies
  • 1 kudos

Resolved! Pre-Sale Fiber (Speed, installation)

I've been thinking about hopping on to Telus. however unless I can get fiber at actual fiber speeds (giving it a purpose) there's no point so my first question is: Can I get 950/250 in Edmonton? Anything failing to exceed 300 down makes fiber pointle...

DenisN by Just Moved In
  • 7520 Views
  • 5 replies
  • 0 kudos
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