After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
A couple of days ago, without my notice or having changed anything, I suddenly noticed my phone had a missed messages alert. I checked and the times noted were when I was home. Then, an important call I was expecting didn't come and I noticed again t...
I can link my account to my google assistant, but then I get a pop up that says something went wrong try again and it won’t move beyond the linking screen. I have unlinked and rekindled the TELUS home assistant so I’m at a loss
I recently bought a Sonos speaker and therefore had to disable "SmartSteering" on my router (T3200M) so I get a 2.4Ghz Wifi.Initially it didn't even show up (even thought SSID broadcast was enabled). I then eventually was able to connect my phone and...
How can I check online areas of Telus outtages?
I am trying to watch Live TV on TSN, but when I try to login and select "TSN Go", a popup appears to tell me:There has been a technical problem!Please try again and if the problem persists, please contact your television service provider.I discovered...
We set my son's Alexa Dot up in the Telus WiFi app so we could pause WiFi to it. Now that it is paused, it won't un-pause. The device is greyed out in the WiFi app but I can see through my Ubiqiti contoller that it is indeed "seen"... the Telus WiFi ...
If a small network like Citywest can provide RTP network to their customers in Terrace, Kitimat & Prince Rupert why can't Telus do the same?Providers lime Bell, in Toronto, Quebec all carry the network.Vancouver lower main land has approximately 80 t...
I have two issues going with Telus and work with two contact persons. However, they don't reply anymore, and they don't call back anymore. Every time I contact support, I am in contact with the Philippines. One would sort something out for me, but sh...
What is the purpose of the ONT?Is it simply to convert the fibre to rj45 or does it do other tasks?The reason I ask, is I have read that you can put a switch after the ONT and have one port of the switch go to the T3200 and the other port from the sw...
For the past week, my house has been experiencing various issues with internet connectivity - and the local Telus technician hasn't got a clue as to what is going on (he's replaced out router and checked all our cables), hoping I could get a hand her...
