Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 2494 Views
  • 4 replies
  • 3 kudos

Google Maps - How to solve Organization Administrator issue

Hey everyone! We’ve noticed a few threads pop up from customers having trouble getting access to their Personal Google account data (Google Drive, Docs, Sheets, Photos, YouTube, etc.). This issue is typically caused by an error known as “conflicting ...

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cpantelis by TELUS Employee
  • 19180 Views
  • 21 replies
  • 4 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 17848 Views
  • 66 replies
  • 2 kudos

IPv6 and running Composer

Hi, I've been experiencing the issue described here: https://github.com/composer/composer/issues/4142 The is the advice given on GitHub: "That said, if this fixes your problem, please talk to your ISP about it to try and resolve the routing errors. T...

smatric by Just Moved In
  • 1116 Views
  • 0 replies
  • 1 kudos

Resolved! Getting a modem from Telus to attach a new router

Hi Guys, looking for assistance please. I have the Actiontech V1000H and it keeps dropping connection. After a few hours with the Telus Tech they told me 1. There is not a problem and 2. They can supply a modem that would still allow me to get intern...

Nigel1 by Just Moved In
  • 2220 Views
  • 1 replies
  • 0 kudos

New (to me) Phishing scam

Just got a phone call, "telling me that I go online with Telus, right?". I play along "Yes". We have reports of a key logger, can you go online?I'm used to getting this calls from "Windows technical support", but this is the first time they've identi...

mtn by Advisor
  • 1191 Views
  • 0 replies
  • 1 kudos

Shaw vs Telus fibre backbone

https://www.youtube.com/watch?v=lNphWJB7CRc&feature=share, shaw by years end will have completed docsis 3.1 upgrade. So when will Telus upgrade there fibre speed to gigabit, I know website servers can't handle it tho, tho is where the future is going...

Resolved! Mother getting fibre, newest equipment?

So my mother is getting fibre optics because telus is increasing all internet 25 plans up $3 bucks so she rather get 150 for $2 bucks more, she could probably get a discount.... What's all latest equipment from Telus? Set top boxes, modems and ONT's ...

Faulty billing and pathetic customer service from telus

I took a new Telus internet 50 connection in June and was offered $50 discount for 6 months. I had checked with the rep at that time that I will be shifting to a new place in July and he said I will continue to get discount for 6 months. But now, the...

Ajith by Organizer
  • 2044 Views
  • 3 replies
  • 0 kudos

Resolved! TV & Internet Cancellation

Wondering if there is a cost involved in cancelling early on a 2 year TV AND INTERNET agreement.... can't find any info! Thank you in advance!

APP by Just Moved In
  • 17122 Views
  • 2 replies
  • 0 kudos