Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! SSID

Another question.The T3200M modem/router has under the Wireless Settings/Basic Settings a setting called SSID State. Can somebody tell me what that is or what it does? Also does Smart Steering work or should I leave it unchecked.Thanks againPL

PL by Advisor
  • 1 replies
  • 0 kudos

Services Lost, absolutely no help from phone agents!!!

I've had a ridiculous last few days trying to get my services back up and running since they failed on July 9th. Basically the situation is, I had ordered Telus FTTH in my apartment, which had the fibre laid and the ONT installed since it was first a...

abff by Just Moved In
  • 2 replies
  • 0 kudos


Hi,Just switched over from SHAW to Telus. I am on the 150/150 service for internet. Can somebody tell me does watching TV take away from the bandwidth of the internet? Say we're watching 2 or 3 TV's in the house, does my 150 drop significantly?Thanks

PL by Advisor
  • 5 replies
  • 0 kudos

Greater Vancouver Area

Our internet is not working in Surrey BC. Is the network down for everyone in the area? And why hasn’t TELUS communicated with us about this issue and when it will be resolved.

CandN by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Fiber patch cable

Hello, I currently have a fiber connection provided by Telus and I am quite happy with it, however I am looking at getting a longer patch cable to go from the entry point (where the outside line comes inside into the small box) to the ONT so I can mo...

JeremyJ by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Ugly Instalation

Had Internet upgraded and Optik TV installled whilst I was away and this is the mess I came back too!!!!

Maccsyd by Just Moved In
  • 11 replies
  • 0 kudos
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