Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

A few questions

1. New fibre install next week 2. Is wired available for the 4k PvR for two tv's 3.Will i be able to use my own router for internet ? My router is hp server used with PFsense .4 How is the phone wired from the tm3200 ?5. Does purefibre give me email ...

DHCP not releasing IPv4 addresses

This has been happening every week recently where my router's DHCP will stop releasing IPv4 addresses. The only way to fix this is by restarting my router, but the same thing will happen again about a week later. I receive an IPv6 address from the ro...

epikish by Neighbour
  • 3 replies
  • 0 kudos

LAN ports stop working after inactivity

I have an Actiontec T3200M gateway and a 75/75 fibre internet plan. For the past few months I've been trying to run my Xbox One wired directly to the modem. It initially works fine but after a few hours of inactivity, the LAN port stops working. I'm ...

mattl89 by Just Moved In
  • 3 replies
  • 0 kudos

Changing password

Hi all, I'd like to change my the password to my Telus email account. So I go to do it, and the window opens up where I have to enter my old password and the new one. I enter both, and the new password passes all the checks and gets a nice big green ...

Resolved! Phone number prefix change ordered by Telus

I have a very common and old phone number prefix (758) in Nanaimo which Telus gave me when I moved here from a different part of the city 3 years ago. It is a prefix for the "Wellington" rate centre (exchange), which is in central Nanaimo (i.e. there...


When will they Finish installing fibre optics in turner valley? I am waiting! Reply0

Resolved! Need Help, Being Hacked...

Hello, I am being harassed by someone who apparently has technical friends and am being repeatedly hacked. Some examples are being redirected to a bizarre address when trying to disable WPS in router - "server connection lost, redirecting to "Null".....

Abby1 by Friendly Neighbour
  • 11 replies
  • 1 kudos
Friendliest neighbours