Does anybody check the Jan 2021 Bill and confirm that the all promised (2020 Boxing Day/Week) discounts on place?
I switched to Internet 300 on Dec. 26 2020 (using "Manage My Internet - Change Plan" buttons) online. The next day I check the speed and it reflected the new plan.
At that day I was quite happy to complete that process (switching to another plan) by just two clicks and enjoying the first 6 months $50 discount.
However, my Jan 2021 bill says that I switched to the new plan not on Dec. 26 2020, but Jan 4 2021 and the discount is only $5.
I regret that I wasn't paranoid and I didn't make any screenshots of the plan I chosen. Did any one?
(The chat with Telus is not available at this time. Too many requests like mine?)