Forum Discussion

Lazagna's avatar
Lazagna
Neighbour
2 months ago

Link to check for Optik TV upgrade

With the new equipment for Optik TV being given to new customers only and where us existing customers are getting nothing! I am wondering where the link is to see if we qualify.  I used to be able to check but now I cannot.

When will we get the new equipment?  Calgary!

2 Replies

  • As a long time Telus customer I have been asking the same thing for three years.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Appreciate your interest! Existing customers will be notified when migration to the new platform is available. While we can't provide a definitive timeframe here, rest assured our team will be notifying all eligible customers when the time comes.