Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Online gaming with Smart Hub

Is the Smart hub good for online gaming in rural areas? I have an Xbox One with a ISP that has a latency of 600+ which really sucks. Thinking of switching to Telus but need more info...

C_Berland by Just Moved In
  • 3 replies
  • 0 kudos

Floating text in Optik TV Guide

How can I get rid of the floating text? It’s very distracting, and visual disturbances like that are a migraine trigger for me. Thanks in advance.

Judy5 by Just Moved In
  • 1 replies
  • 0 kudos

ONT Web Admin

Hi, I was given an Alcatel Lucent G-240G-A ONT and I was wondering how to access the web admin interface. What is the IP and default login for that? Also anybody know if I can replace it with my own ONT? Is there a compatible list? Thanks!

primexx by Friendly Neighbour
  • 0 replies
  • 1 kudos

Resolved! Connecting Sonos to Telus Wifi Boost

I have a couple of Sonos speakers around the house that I want to connect to my Boost network. I can connect to the main wifi but it is not the default address I have my mobile devices connected to normally. So if I want to access the speakers I have...

cstordy by Just Moved In
  • 2 replies
  • 0 kudos

3rd party router recommendation for Telus PureFibre

Hi everyone,I want to provide my downstairs tenant with their own secured wifi network, completely cut off from my own network, through my PureFibre service. I know there are several routers that can produce multiple SSID'S. Does anyone have any reco...

Kermit51 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! What firbe patch cables are used during installation?

When my Firbe service as installed the cable wasn't long enough so the patch box below was installed. I would now like to move the modem 50 feet further along an unfinished wall in my basement. So I need to replace the current 5' fibre patch cord tha...

NVG by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! Not Receiving Full Speeds on Internet 75

I recently had my modem upgraded and finally had bonded copper installed. After running a couple of speed tests to my delight I was getting 68.30mbps download and 20.38mbps upload with 4 ms ping on hard wired connection. On 5g I get 68.09down and 20....

Switch between Actiontec ECB6200 and Optik PVR

Hello.So. To start my setup right now is my modem is in our utility room. Our PVR is connected to the ECB6200 (coax to ethernet). Where my PVR is there are multiple devices I'd like to have hard wired instead of wireless.I tried installing a switch b...

Jbirdius by Friendly Neighbour
  • 8 replies
  • 0 kudos
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