Internet & Home Phone
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Terrible installation for home phone devices

Last summer we were having troubles with our copper line. Telus came out and said they didn't fix copper lines anymore and installed Fibre instead. We did not want to switch to fibre, but were not given a choice. Unfortunately I was not home when the...

Resolved! Moving - No Fibre

I’m going to be moving to an area that doesn’t yet have Telus fibre. Any thoughts on Tv and internet over copper? I really don’t want to go back with Shaw. I’m currently on 300/300 and it looks like I can get 75/15 at my new place. How does tv compar...

Using 2 routers and IP Address

I am posting this wondering how anyone who puts a switch between their ONT and routers manage to get around the issue of only having 1 IP Address? I have internet 150/150 and there's only 1 IP Address provided and I want to use my own router while ke...

stinger by Organizer
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  • 27 replies
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Resolved! Where am I???

Why can't Telus figure out where I am? Every time I open this page it sets the region to BC, it's their network I'm logging in from in AB. Shouldn't they be able to figure out where I'm located on their own network. I have the same problem trying to ...

Resolved! PureFibre 1.5Gbps install experiences/ hardware

Has anyone upgraded to the 1.5Gbps PureFibre recently? I have the older ONT connected to Telus Modem/Router setup and they came to install SFP+ today. However, the Telus support couldn't get the SFP+ to provision correctly and it actually resulted in...

rjb75 by Organizer
  • 2550 Views
  • 1 replies
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Resolved! Accessing multiple Gmail accounts

I travel with my job. When I am out of town I used to be able to access m,y email account at Telus webmail by putting in my p/word after my email. Now if I go to mail.google.com it goes to a gmail account I have with a specific organization I am a me...

RonR1 by Neighbour
  • 1846 Views
  • 1 replies
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Switching to Gmail

So, I am totally upset with this. I really hate gmail and want nothing to do with it. I guess there isn't a way to opt out, so am I going to have to change my internet account with Telus to get a private mail server? Any recommendations?

LynneC by Neighbour
  • 1903 Views
  • 3 replies
  • 1 kudos
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