Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Switch from fiber back to copper

My TV/Internet fiber is down for the third straight day. Can I switch back to a copper connection which was much more reliable?

Greg15 by Just Moved In
  • 4 replies
  • 0 kudos

hdmi switch compatible with UIW8001

hi there, I just wanted another tv box for the front room... turns out they came and re-installed just about everything and now nothing else I have works! my system was older and so now I have optical cable into the house and a UIW8001 set top box. t...

Blocking unwanted phone calls.

I have Call Screening on my landline phone but the number or numbers that call are from outside of the country and can't be added to the list. How do I stop them from calling?

Dogs2 by Just Moved In
  • 5 replies
  • 0 kudos

Resolved! Latency lag on video games

Yo so I’ve been having really bad connection to servers when I play multiplayer games online but I have an average of 60mbps download and 15 upload, we got a new router expecting this to fix it and other issues we had, but I still have really bad con...

Jaohow by Neighbour
  • 4 replies
  • 0 kudos

Bassano Internet sever status

I'm wondering if there is infrastructure upgrades in my town or what is going on with Internet service in Bassano albeta. I pay for fastest speed and unlimited data cap but the dsl link hasn't been stable for more then a few hours for over a week. To...

Callum by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! DVD Player

How do I connect my old DVD player so I can watch DVDs on my optik TV? I’m basically technologically illiterate so assume I know nothing

Lia_lia by Just Moved In
  • 1 replies
  • 0 kudos

New home ONT/Router question

I moved into my new build and had Telus install the fibre connection. The connection comes into my basement and there are wires that lead to various rooms around the house as well in the same place. The installer placed the modem on the main floor fo...

Tvberkel by Just Moved In
  • 3 replies
  • 0 kudos
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