Resolved! I upgraded to PureFibre 1.5 GB but speed remains 1GB
It is a simple set up, one hard wired computer and Cat6 cable. Telus support not very helpful. I'm confused - did all the restarts etc... Any suggestions ?
It is a simple set up, one hard wired computer and Cat6 cable. Telus support not very helpful. I'm confused - did all the restarts etc... Any suggestions ?
Hello everyone, Firstly, I'm incredibly sorry if this question is one which has been asked before. I tried doing a quick google search about this but some of the similar questions had different components that didn't relate to my situation. Neverthel...
Hello I currently have the Internet 75 plan from Telus and I was wondering why I couldn't reach close to 75mbps download and 15mbps upload. I ran a couple of speed tests on a new laptop and on wired connection I received; 5ms ping, 38.28 download, an...
Why is Outlander advertised as on W Network On Demand, when it is not available on demand? Will it ever be available on W Network On Demand?
Telus has finally reached my house with fibre, and made me an offer for PureFibre 300/300 service + Optik TV. I've been waiting for this, but a few things have made me think twice about jumping on the offer, such as questions about how the install is...
Hey everyone, I was wondering if this is accurate. I was speaking to a Telus rep over the phone because i had to cancel my internet as I'm moving out of the country. I asked how do I return the internet modem (the new advanced modem for fibre) and th...
I see on the PureFibre sign-up page that Telus gives you an "Advanced Wifi Modem". From speaking with Telus I'm assured that there is definitely an ONT. So the default setup from Telus should look like this: Fibre-in > ONT > CAT5/6 Ethernet > Modem >...
Are there any outages ongoing? i can't seem to connect using wifi except for facebook, youtube, and google.
I have a T3200M modem and my internet light is orange and my wifi light is green, I’m kind of getting worried about my service and am looking for support does anyone have any ideas ??? Thanks in advance
On fibre 25/25 would Google Earth preform better by upgrading to 300/300. Polecat.
So here is a strange situation. I have two optik TV boxes. One is a VIP5662W and the other one is a UIW4001. I am trying to connect an RCA soundbar using the TOSLINK. I have the sound option set to Stereo. I get audio for all the Optik channels for t...