Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Home internet

Just signed a 16 month lease in Edmonton. Just wanted to know if I sign up for a 2 year term with Telus, am I able to transfer the services after the 16 months to a new house without penalties.

Luitingh by Neighbour
  • 3656 Views
  • 4 replies
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Ethernet to ONT box

Am I able to hardwire my PS4 directly into the the ONT box? I tried connecting my Ethernet cord into the box but I wasn’t getting an internet connection.

Jabrowni by Neighbour
  • 3516 Views
  • 3 replies
  • 0 kudos

Alexa Integrator Optic TV

Has anyone been able to find the Telus Home Assistance in Alexa? Telus advertises Alexa works with optic TV, but it doesn't at this point. The Telus reps couldn't answer why it won't work. I am using a Samsung Galaxy Note 9 with Alexa and it can't fi...

ML1 by Organizer
  • 6373 Views
  • 10 replies
  • 1 kudos

Using a second T3200M router with Optik TV 4K box

Hi all,I have a T3200m on one side of my home that is the connected via DSL phone jacks. A coax cable runs from this router's MOCA port to a farther side of my home. At the other end of this cable is a Telus coax-to-ethernet adapter that is connected...

EBAL by Organizer
  • 3391 Views
  • 4 replies
  • 0 kudos

Internet service upgrade

Hello we live at Silver Beach Road out at pigeon Lake, we her DSL “internet 6” out of your Mulhurst sub station.As you can well imagine this is painfully slow and the community ( Mulhurst, Silver Beach) and other surrounding summer villages are in DE...

Bachman1 by Neighbour
  • 1595 Views
  • 1 replies
  • 0 kudos

Resolved! telus gmail migration: can't access my google groups:contact Organization Administrator for access

Hi everyone,After the telus gmail migration I cannot get to google groups.When I try go to any google group URL i.e. https://groups.google.com i briefly see a Telus logo and then this message belowWe are sorry, but you do not have access to Google Gr...

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