Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Where am I???

Why can't Telus figure out where I am? Every time I open this page it sets the region to BC, it's their network I'm logging in from in AB. Shouldn't they be able to figure out where I'm located on their own network. I have the same problem trying to ...

Resolved! PureFibre 1.5Gbps install experiences/ hardware

Has anyone upgraded to the 1.5Gbps PureFibre recently? I have the older ONT connected to Telus Modem/Router setup and they came to install SFP+ today. However, the Telus support couldn't get the SFP+ to provision correctly and it actually resulted in...

rjb75 by Organizer
  • 1 replies
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Resolved! Accessing multiple Gmail accounts

I travel with my job. When I am out of town I used to be able to access m,y email account at Telus webmail by putting in my p/word after my email. Now if I go to it goes to a gmail account I have with a specific organization I am a me...

RonR1 by Neighbour
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Switching to Gmail

So, I am totally upset with this. I really hate gmail and want nothing to do with it. I guess there isn't a way to opt out, so am I going to have to change my internet account with Telus to get a private mail server? Any recommendations?

LynneC by Neighbour
  • 3 replies
  • 1 kudos

Call Screen list

Hello My call screen list is full. I use it to screen frequent spam calls so I really don't know the numbers on it yet I need to enter the phone number to remove it from the list. How do I get a list of the numbers on it?

Contacting Support

Hello,Does anybody know any other ways of contacting Telus Support, except calling them or chatting? I can't waste another 3 hours of my time calling on other planet and nobody is on the **bleep** chat.I've had enough, I'm losing my patience...! And ...

Now by Neighbour
  • 5 replies
  • 0 kudos

Short cuts for Original Gmail accout and Telus Gmail

I have had a Gmail account for a long time and with Telus's unfortunate (and almost deal-breaking) switch to GMail, I am now having issues easily accessing both accounts. I have 2 Bookmarks in my Firefox: Gmail and Telus Mail.Gmail is

Zaneszoo by Friendly Neighbour
  • 1 replies
  • 0 kudos
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