Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 4 replies
  • 3 kudos

Google Maps - How to solve Organization Administrator issue

Hey everyone! We’ve noticed a few threads pop up from customers having trouble getting access to their Personal Google account data (Google Drive, Docs, Sheets, Photos, YouTube, etc.). This issue is typically caused by an error known as “conflicting ...

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cpantelis by TELUS Employee
  • 21 replies
  • 4 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 66 replies
  • 2 kudos

Internet 25 - 2 Year Term

Hi, I'm a new customer looking to set up Internet 25. It looks like there are 2 options, either no fixed term or 2 year fixed term which has better price promotions. I found another web page (

kw11 by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! Amazon Fire TV Edition + Cable

Hello I recently bought a new smart TV which had Amazon Fire built in, one of the features is you can use Alexa to change channels if you connect an antenna cable or a cable box. After trying to plug the cables in the back I couldn't seem to get it t...

Resolved! Replacing the T3200M with a Linksys EA9500v2

Hello Telus Community! I'm a long time Telus user and our neighbourhood was recently upgraded to the PureFibre network so we happily switched over to the new fibre technology for OptikTV, ISP, and telephone. Everything worked fine for about 2 weeks, ...

In need of a working remote code for a TCL TV

Hi, I have recently purchased a TCL TV in US (the Best Buy model: 55R615, a variant of the 55R617) and, while I am able to do most things with my Slimline 2 remote, the volume control and power button will not work no matter what code I try. Using th...

Rondee by Just Moved In
  • 2 replies
  • 0 kudos


Inquiring about this posting today!! will this be all Just fibre optic rates plans? or all ~still on old current 150.. maybe will to stay where I am in Surrwy,bc and just upgrade to Internet Gigabit! of Internet

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Trouble accessing port from within LAN via public address

Working Setup:I have 150 Fiber internet plan with a T1200H from telus. I have been running the T1200H in bridge mode using my own personal router. I also have my own security cameras that I setup to view externally via port forwarding; I use the publ...

Dwiebe by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Telus optik on edgerouter

I have telus gigabit internet and planning on getting optik tv. Currenty i have an edgerouter lite 3 plugged directly into the Nokia ONT and then a switch handling an AP and wired local network. I understand that optik tv needs the t3200m router and ...