Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Internet Usage Notification

I'm trying to figure out why I'm getting a notification telling me that I've used approximately 95% of my internet usage.95% would be if I reached 972 GB and I am NOWHERE near reaching 972 GB. So my question is why I am I receiving this false notific...

lifiqusi by Neighbour
  • 2 replies
  • 0 kudos

Telus email account management

Man, I am super pissed off. I rarely use my Telus email accounts, but after getting more than a few notifications about it, etc, I decided, for security's sake, I should check on my services. I have forwarding turned on for my Telus account to forwar...

DeanD by Coach
  • 1 replies
  • 0 kudos

Resolved! Wifi Booster - Unable to detect Network

When I set up the booster initially I am able to get to the blue solid dot and scan the QR code but receive the "unable to join network" message. When I try manually to join the WIFI network doesn't show up at all. (Tried multiple devices) I have fac...

Mhortaki by Neighbour
  • 2 replies
  • 0 kudos

Why is Telus selling services to international criminals?

Repeated early-morning VISA scam calls from boiler rooms in India. This morning, I pushed the botton and spoke with "Sam". I gave him my usual advice about his pencil and what to do with it. One automated message today gave a number for call-backs: 5...

keb by Helpful Neighbour
  • 22 replies
  • 0 kudos

Cancelling service

I am done, Telus optic internet is slightly faster than dial up. I disconnected Telus tv as internet slowed down when I got it. I have used 10gb of cellular data to augment my home internet, which drops regularly. I have been with Telus since 2013. I...

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