Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi Telus Community,I’m reaching out here because I’ve been facing ongoing issues with my Telus account, and I’m incredibly frustrated with how things have been handled.Here’s my story:I signed up for a two-year term and agreed to specific credits and...
I recently signed a security system and HomeServices to take advantage of the promotion. TELUS installed the security system with agreement the installation would be free. I also requested a swap of the modem that was not working well, also for free ...
I made an appointment of internet installation 9:00am - 11:00am, 27 Dec, 2024.However, none has showed up and neither contacted me.Where can I ask about this?
I will be opening a new account for only my use in our house. Would it be possible to run the fibre optic cable from the demarc box to my bedroom on the 2nd floor and have the ONT and modem in my room? Our house is not wired for ethernet and all wire...
I have three STBs. One that is a PVR and is working. Two that do not have hard drives and are not working. The non-working ones say "quit client" upon boot. Selecting this reboots the STB. The non-working STBs typically use wifi but for testing purpo...
Im experiencing people stuttering hits not registering when doing tracert it times out and when doing a ping plotter graph this is what comes out I have contacted riot games multiple times and their telling me this is a routing issue I have tried por...
There are numerous changes coming to cable tv in a week and I was wondering what Telus is doing. Several rebrands and relaunches. No news from Telus.
We moved into our new build house earlier this month (inner-City Calgary). The Telus Drop team came and (incorrectly) completed their work outside of the house. Since then, we’ve had 2 other scheduled visits from Telus (unable to complete the work in...
is there anyway to see if it needs an update? do i log in to my gateway and some how do it that way?
I'm trying to give my meta quest vr a more stable signal on Wi-Fi but thought maybe static ip but cant figure out how as I add it and it disappears after i enter it there's no list to show its done
