Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi Folks, I'm a seriously disgruntled telus customer who is fed up with the Telus DCS system. DCS stands for "Denial of Customer Service". Eight and a half hours on hold over two days trying to find out when the broken wires one kilometer away will g...
I have opted for 2 years contract on NOv30(2024), with a monthly plan of $70 after spending continuos duration of 2 hours with support agents. They told me that was the best and least plan offered to me with all promotions and discounts applied on it...
I was a Telus internet customer a while back. I was told maybe within the year that fiber will be installed in my area, this was constant year after year. I needed faster internet and had to go with Shaw. After Rogers took over Shaw, it seemed everyt...
I was recently upgraded to the telus digital box and to do this my optik plan had to be updated as well. Ever since that was done I can no longer access yes tv on the telus tv+ app, while on my home network, when I previously had access to it. Yes TV...
Hey guys, Seems like the recent Q4 2024 update included a picture quality update. It says HD channels at 1080p and sports channels at 720p60, are you guys noticing the difference at all? Mine is still not great, the 4K channels look great still.
I subscribed to disney+ but it is the premium account and i don't need the premium account, but instead the next tier down. Online says to go on the mytelus app and go to the "subscriptions" tab, but for the life of me, I cannot find the subscription...
Okay, long story short. I have a Arcadyan Telus Wifi Hub connected to a NOKIA ONT. I have the Telus Wifi Hub on bridge mode for port 1. I have PFSense WAN port connected to Telus Wifi Hub Port 1 (bridged). This has been working great the past few yea...
The TV portion of the Telus app doesn't work, it says it's an error and to call a number... But when you call the number it's automated service and solutions do not help at all. Only to point back to the app. Very frustrating. I need to talk to someb...
Sooooo I get a call to see if I am interested in switching my service to Telus, as my bill crept up with Shaw for apparently "device rental increases" , I considered but had a contract not yet completed with shaw....no problem they say...we will cred...
Does any have the dimensons of the network access hub?
