Home Services
Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 143345 Views
  • 320 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 60300 Views
  • 43 replies
  • 7 kudos

Damaged undergound cable

We have lived in this townhouse for over a year and just over the last month or two we have started having trouble with our internet. We have the older modem with the 2 DSL cables on it and DSL 2 flashes almost constantly or turns off completely. We ...

Ellewahl by Neighbour
  • 415 Views
  • 1 replies
  • 0 kudos

Menu issue TOD

Scrolling to TV on demand, Crave TOD and down to Movies and specials it is only showing one movie Borderlands. No option to select any further categories. Had to select that movie and manually scroll up 70 selections to get to the one I wanted. STB h...

Dave630 by Neighbour
  • 1270 Views
  • 4 replies
  • 1 kudos

Resolved! How can I block the call from 833-390-3721

I received a call from the above number very often but when I pick up the phone, it hangs up, it’s very annoying, how can I block it or ask them to delete my home phone number from their call list?

SaraChan by Neighbour
  • 3473 Views
  • 5 replies
  • 0 kudos

Telus Charging me for a service I don't have

Hi,I canceled all my Telus services Jan 17th. I have an email to prove it. Now Telus is billing me and still and wants me to pay for 1 and half months I never even had their service hooked up to my house. I have been a customer for over 30 years and ...

Calendar

Received your 2025 Calendar earlier this week. As usual...the pics are fantastic! The pics always bring a smile.Love the history lesson on how our technology has advanced over time.If I may make a suggestion...you start the calendar off with December...

Digital boxes

I have tried to order a digital box so we can enjoy our Disney + subscription on our main tv. Was told they aren’t available even though I was able to order one after being on hold for 2hrs on Jan 13. When will these be available so we can enjoy our ...

Resolved! 4K Digital Box Wireless (Solution)

My Optik 4K Wireless Digital Box now is working like a charm: The first day, I fumbled with the box, something with the initial firmware isn't correct. It freezes some times.But some one told me to unplug my Wireless Router/Hub/Pods, after that I wai...

tvwatcher8 by Friendly Neighbour
  • 1979 Views
  • 5 replies
  • 1 kudos

Remote stuck on "4" and can't exit Stingray.

All the buttons on the remote control produced the number “4”! And the TV was stuck on Stingray. Sometimes I'd manage to switch to one of the other 2 working channels, but it'd come right back on Stingray.The main box in the living room (recorder) wa...

Trending tags
Friendliest neighbours