Home Services
Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 144505 Views
  • 320 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 60436 Views
  • 43 replies
  • 7 kudos

landline voicemail

How do I change the amount of times my phone rings before it goes to telus voicemail? It is only ringing twice, and is not enough time .

SarahM by Neighbour
  • 1321 Views
  • 4 replies
  • 0 kudos

Screen randomly goes blank

I have had Telus TV and Internet for a couple years now and the last few weeks the screen will go blank for 2 to 15 seconds during a show. Happens maybe 2 to 5 times a day. Has anyone else had this problem? And yes I have reset everything, done Inter...

RCrow by Organizer
  • 676 Views
  • 2 replies
  • 1 kudos

Resolved! Telus TV Autoplay

I am asking again. I’ve been asking for years and many other users have been on this forum with the same issue. I will ask again, as this issue drives me right out of my mind. Once you watch live streaming TV, or start watching a PVR’d show - if you ...

Telus Internet speed

I have Telus high speed package 1G, however when I check the internet speed it is showing 1.2 Mbps?

sarb by Neighbour
  • 1150 Views
  • 4 replies
  • 2 kudos

Optik not recording

Over the past week my wife tried recording a number of shows and they ended up not getting recorded.Today I had a live show (Can v USA final game) programmed to record. I checked it 2 hours and double checked it one hour before it was to start. We al...

grega888 by Neighbour
  • 2979 Views
  • 14 replies
  • 2 kudos

Recordings PVR

New PVR Box. Recording erased. Is there anyway of retrieving? Thank you.

4930 by Neighbour
  • 398 Views
  • 1 replies
  • 0 kudos

Fibre speeds, Langford BC

I'm a resident of Langford, BC, and I'm interested in any updates regarding potential speed enhancements to TELUS's PureFibre internet service in our area. Specifically, are there plans to increase speeds to 5 Gbps or higher?Back in June of last year...

Mitt_JR by Neighbour
  • 1520 Views
  • 5 replies
  • 0 kudos

Refusing to reimburse for email I never knew exist

I had Telus Pure Fibre in my previous residence. In a separate account, I had a cell phone. Telus is claiming I had a Telus email that I never knew existed, and has been billing (through auto payment) for this for at least a year, since the time I mo...

cbc listen not available

i am wanting to stream CBC listen app on my optic evolution tv box however , it snot available on the plays tore, the only available option is the French variant. any thoughts on this?

BBduck66 by Organizer
  • 590 Views
  • 1 replies
  • 0 kudos
Trending tags
Friendliest neighbours