Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi gang,I upgraded my service to gigabit a while ago and got the Wifi Hub modem (the new white one) along with it. It’s in my garage but I’m finding, since getting the modem, my HomeKit devices (door lock and garage door opener - both within 25 feet ...
I have had 5 Telus Wi-Fi Boost devices in my home for about 2 years. While the WiFi does work well, recently I see in the My-Wifi app that the limit of 5 boost devices has been reached (previously there was no set limit)But it now does not recognize ...
Does anyone know if it’s possible to enable LACP-IEEE 802.3ad on the new Telus wifi hub? I’d like to get wan aggregation to work (if I can) with my new Asus rt-ax86u router. Thanks!
Most people discussing the migration of Telus email to Google Mail are coming with questions and/or complaints. This is unnerving as I contemplate initiating the migration. It would be helpful to know how often the migration works seamlessly. If ever...
I have a homeserver and I'm running VMs. In order to have IPs, I have rented a VPS from ovh.com and established a GRE tunnel between the VPS and my homeserver, then I routed a few IPs to my homeserver. Everything works great, but as soon as a VM star...
Migrated to the new Telus/Google mail yesterday. With my Telus account, I can send mail to my Gmail and Yahoo accounts but not to Hotmail, although this was never an issue before. From Hotmail, I can send to my Telus, Gmail and Yahoo accounts. Any id...
After my last iOS update my Gram who is calling from a landline is no longer able to call me. She gets a LD message, a fast busy tone and her call disconnects. Any advise?
Hello. I recently moved my fibre optic box from one side of the hallway to the other. I had to unplug it to re route it. Since reconnecting everything, web pages do not load. I randomly thought I'd connect my VPN and hey presto, I have semi normal in...
I need help with My Internet connectionI payed my overdue bill at 1 PM with credit card for internet, and it’s many hours ago but I still don’t have internet connection
Hi... I'm thinking of upgrading to Telus' 1.5 Gbps fibre because, well, why not, it's a minimal cost increase. I'm also an Optik TV customer so my current setup is an Asus AX86U WiFi 6 router connected to my T3200. Since the AX86U has a 2.5 Gbps WAN ...
