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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 142170 Views
  • 320 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 60114 Views
  • 43 replies
  • 7 kudos

Wifi

How do I increase wifi speed?

RW1 by Neighbour
  • 1925 Views
  • 1 replies
  • 0 kudos

Faxing with Telus Fibre??

So I use to have no problem faxing on my old copper home phone. Now we have Telus fibre Internet and home phone. Is it just a coincidence that now I cannot send or receive faxes? If there should be no problem, its maybe it time to dump my Epson print...

student pricing

Has anyone found a realistic student pricing plan for university students who need internet ? Last year Telus had a very attractive student plan.... no contract... 40$/m etc ..This year almost all classes are being done online and what are the studen...

tts by Neighbour
  • 3716 Views
  • 2 replies
  • 0 kudos

Resolved! Connected to fibre.. not that impressed

So all spring Telus has been digging up the neighbourhood laying pipe for the “fibre”, and I have been eager to try it. So, last week out of the blue we get an email informing us a technician will arrive between 9 and 11 Sept 22. Great, I never offic...

62063e by Organizer
  • 2743 Views
  • 1 replies
  • 0 kudos

Buzzer not working after internet installation

Hi everyone,Wonder if anyone has issues with buzzer stopped working after Telus installed internet 75 in my apartment. Apparently it’s using the same phone jack for both internet and buzzer. Any suggestion is much appreciated. Telus is not taking res...

lliew by Neighbour
  • 4062 Views
  • 2 replies
  • 0 kudos

Slow Internet Speeds ( Gigabit Plan )

I recently made the switch to gigabit internet and was quite disappointed to see that there is no significant improvement over my previous plan (150). I understand that speeds may vary and that speeds are device dependant. I also understand that over...

Resolved! Wifi 6 modem

Any updates on when Telus will release a wifi 6 modem and/or router?

Oilerfan by Neighbour
  • 4306 Views
  • 1 replies
  • 0 kudos

How secure is gmail?

Why the sudden increase in tagged spam since the migration to gmail suite?22 spam in a month, previously 0 in years.

48ford by Organizer
  • 12192 Views
  • 17 replies
  • 0 kudos

Alexa and Optik

I cannot get these two connected. My Alexas (I have 3 in the house) are all working properly. They and my TV and my app are all on the same network (and I checked twice) but when I try to follow the on line instructions to connect them, my app cannot...

Resolved! Question regarding ethernet connection in an apartment

Hello, I live in an apartment with the modem and router set up in a closet on the first floor. I've been getting unstable wifi for the past couple months for whatever reason and wanted to move on to using ethernet cable to strengthen the internet con...

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