Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
my email stopped working last wednesday, Telus said they cant fix it and would transfer to google mail in 24-72 hours. its way past that and no email and no help at all told to wait. Im a senior with medical issues and need my email to connect with t...
I recently switched to Telus Fiber from Shaw and I am extremely happy with the much better product. It is better in so many ways, higher bandwidth (1 GB), lower latency (0-1 ms) and most importantly much much more stable (hard to quantify but network...
Hi Everyone, I just opened up my Telus accounts after moving into a new apartment with Telus quick-connect installed. Stupidly, the wi-fi modem is installed near our apartment entrance within a closet separated from our living room by concrete walls ...
How do I reset my usage alert?
Back in the BC Tel days in Vancouver BC we got great customer service, when you dial 0, or 611 or any of their office numbers there would be a rep that answers right away. Since BC Tel now became Telus and Telus is now global, customer service is alm...
Basically my telus internet and Optik TV stopped working, and need tech support.But every time I call telus on the following numbers:310-69881888-811-2323310-2255310-8324It directs me to “Koodo Mobile Assist”, which tells me that it will send me a te...
Searched for the Telus Home Assistant under Skills and Games in the Alexa app. 10,161 results but no Telus Home Assistant. Any suggestions?
Hi all, I'm trying to work this through Telus support but they haven't given me any joy yet. The issue has been going on for about a week. The problem is sporadic but seems to be most common in the evening between 9pm and 11pm. What happens the TV an...
Is there a charge to use telus home assistant. When trying to set up home assistant I think I have been directed to a website which institutes a charge after a 30 day free trial.
I live rural. Tells promised 3 years ago that they would upgrade one of their sites to make rural customers have a STRONG signal. I have their smart hub. Promises promises and now they claim 5G strength. I hope the rural areas get stronger signals es...
