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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 144574 Views
  • 320 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 60438 Views
  • 43 replies
  • 7 kudos

Resolved! Wifi signal doesn't work at the garage. or around the house

Hello everyone, I need help and advice.I use Internet plans details This includes:750 Mbps download, 750 Mbps uploadAdd-ons: Unlimited data.With modern: T3200M.▪︎I want to know why there is no signal at my garage separate from the house. and not can ...

Resolved! Merging Accounts

How do I merge my Telus mobility and home services together?

Briana88 by Neighbour
  • 3356 Views
  • 1 replies
  • 0 kudos

Resolved! Are Telus Boost extenders capped?

I recently upgraded my internet plan from 300 to 750Mbps. I use a starter Telus Boost pack. I'm unable to have both access points wired to the modem (T3200M), so I have one sitting next to the modem (wired) and the second one in the bedroom where I h...

Esto by Organizer
  • 4216 Views
  • 2 replies
  • 0 kudos

Connecting to 5G network

I have access to 3 networks, and I have 2 modems because of the distance between my computer location and my Optik TV. I have been logged into the 4G network, but noticed that I also have access to a 5G network, but did not try to access it. Today, I...

Di444 by Organizer
  • 6645 Views
  • 4 replies
  • 0 kudos

Resolved! Lagging with excellent ping

When I’m playing call of duty I start lagging even though I get around 20 ping. I’ve reset my modem and I still lag.

OpenDNS for Telus WiFi Hub Arcadyan

I used the default options for setting up the hub to use OpenDNS but its not working. https://support.opendns.com/hc/en-us/articles/228006047-Generalized-Router-Configuration-Instructions OpenDNS says I'm connected and using their DNS servers but I c...

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 5461 Views
  • 3 replies
  • 3 kudos
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