Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Here's the 2 new peices of equipment from Telus. They are only being installed in select areas as of now. Description: The TELUS Wi-Fi 6 Access Point contains next-generation Tri-Band Wi-Fi 6 technology that provides whole-home Wi-Fi coverage, increa...
When I visit this forum I get a screen that says The requested URL was rejected. Please consult with your administrator. when I delete the website data in Safari I can access for a while, then it happens again.
Hi, how can I find out when purefibre will be available in my neighborhood? Thanks!
Can someone help me identify what tyor of devices these mac addresses that keep connecting and disconnecting from my router throughout the day. When I search tbrm they come up with things I'm not understanding. Help please. As I believe my recent ex ...
I currently have the gigabit fibre plan. All my wired devices have no issues and run full speed. However, I get intermittent drops in my wifi connection speed across multiple devices. Right now my cellphone is showing wifi connection speed of 6Mbps w...
Hi, we are trying to buy a house and have found a couple of green boxes with the Telus name on them. Those boxes are located literally on the lot area (backyard) but still outside the fence. We are concern about the boxes: what is the purpose of thos...
Our townhouse complex had a Telus Fibre NAP installed in our utility room a few years ago. One of the unit's was able to get their fibre services installed, but Telus's systems still show that fibre is not available for the other units. Who do we spe...
Hello, I currently have Pure Fibre Gigabit Internet (1000 Speed) and have the white cylinder Telus Wifi Hub. Telus came out with their new 2500 speed internet and are advertising wifi 6 technology. To the best of my knowledge, I am pretty sure wifi 6...
I would like to report a downed phone line in Grove Meadows Spruce Grove Alberta
Hello, So I have a T3200M where I have a main wifi network running in smart mode so it automatically manages the 2.4/5ghz network for me with the same SSID name, which is great for my office where everyone has the same network/password setup. Now I a...
