Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Can Telus add Reelz Channel in Alberta (Calgary)?
Chicago Fire S11 E8 has been available on demand for over a week but it is only half an episode (23 minutes).
This is a question about Al Jazeera English HD on channel 825 (please hold any political commentary about AJE or their owners, this isn't about that). It seems like the broadcast quality of their HD feed on Telus has gone downhill. It's much more cho...
Hello,I reached out to support a couple of days ago regarding incorrect network usage and additional bill. Kunal from support team told me that the issue is been escalated to right team and I will get a response soon from that team but so far I haven...
I have a plex server running on my Telus Fiber. Recently some remote family members have lost access while others have no problem at all. The two remote users are both on Telus fiber with T3500M modems. They can gain access via the cellular network b...
Telus is the most painful company to deal with : contact : troubleshoot : resolve problems, that I have ever encountered. I have been waiting on hold now for over one hour, spoke to 3 representatives and now waiting for a fourth. The entire time I ha...
Does anyone know what is included in the “Best of on demand” TV package? I can’t find an actual list of what I get within this package. When I signed up they roped me into getting a TV package along with my Internet by offering me this “loyalty” bund...
Hi @DrPacman,I am trying to get the 1.5 GbE download speed from Telus. Currently, I am stuck in 940/940 Mbps. I am using UDM-SE and it only supports 1G/10G SFP+ or 2.5G RJ45.I am looking at the Telus Modem that you mentioned in many posts.nh20a & ONT...
I cannot get telus remote to turn on or turn off tv. Also no volume control. The guide is too big and cannot see the whole guide on screen. I have tried all telus suggestions and no luck. It seems the remote cannot pair up with tv when using search m...
Recently I was charged an extra $55 for exceeding my monthly data but the warning message that I always receive indicates "a maximum of $45". What gives? You’re currently on the Internet 25 XT plan, which means you enjoy 300 GB of included monthly da...
