Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
When will The Telus Tv+ app be available on Xbox series X and S?
Hi I am trying to add a wifi booster to my network. When I hit add wifi booster from the app I keep getting a message that says " You need to be on your home wifi and enter admin password to proceed. Please ensure that you are connected to your wifi ...
Are there any packages to combine fibre optics and your mobility accounts?
New address only offers Internet 50 which is not going to satisfy my work requirements. I will be forced to switch provider to satisty my bandwidth requirement. So it is not my intention to switch as I am in a 2-year contract. But I need to as I will...
The FXA5000 hub on my purefibre account continuously connects to the internet for a few seconds and then disconnects and retries. This is resulting in about 20% packet loss, which makes my connection pretty much unusable. I have a laptop directly wir...
I signed up for the $75 a month internet plan ($85 a month with $10 off for koodo/telus phone plans) and they are refusing to apply the $10 discount for me. I have called twice so far and both times they told me they will call me back to set the disc...
is anyone else having more picture freezing this pm.? had telus optik a month now , lately more freezing is happening mostly between 5 and 7 pm. checked all connections , plus did a reboot on modem. thanks . this is in the coquitlam area, b.c.
I have Call Control turned on for my landline. It's blocking occasional spam calls according to the call log. Recently, though, I have had a few unrecognized calls get through (that I did not pick up) that do not show up in the Call Control log after...
I am wondering if TV network stations earn money from Telus Optik TV and roughly how much they get. Does anyone know? I assume Telus would need to pay them in order to have something to sell to us to view. But, maybe, the CRTC says these basic statio...
Last year the fibre was dug through all our yards. There are still several holes in driveways not repaired. Who do we talk to about getting the job finished?
