Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
We were good 2 years then upgraded our plan in July when it was up to gigabit and nothing but problems since! Have spent way to much time chatting with friendly but unhelpful ppl at telus call centre. They even sent us a new router exactly the same a...
We moved in two months ago and got the new android tv box. Since day 1 it has not worked. When we try to log in it just says 'your account login has failed'. Tech support has been 'troubleshooting' and could not fix it despite reprovisioning the acco...
I cancelled my account 3 months ago, but why are they asking me to pay when I cancelled my account?
I am looking to change my Telus Router to Bridge mode so I can use my own routers. I want 3 Routers for my own personal networks. Router 1 - Spy devices like Google Mini, Alexa, IP Cameras, Lights, etc...Router 2 - Family Router that I can use for al...
Hello,I just got a new Samsung Frame TV… how do I watch Pik tv now? It is not in the App Store
S1E17 aired today but On Demand only has E1 to E10 available. Missing E11 to E17 @A-B
I'm in an older home & my digital box & PVR box are connected to an older modem via the coaxial cables in the wall. My one digital box died. It was a CIS330 model. Telus said they no longer exist & sent me a new 4K Wireless digital box but it cannot ...
Good Day. I am moving my Telus installed White Nokia ONT and am wondering If I can eliminate it all together by using a Telus supplied fiber (SC/APC) to SFP adapter that plugs directly in my T3200 m? I acquired the adapter from a friend who used to b...
Channels 920 and 921 ( SportsNet and SportsNet1 ) are both 4K quality and neither will play without instant freezing every 4-5 seconds or so. I have no other issues with any of the channels in my sub.I have gigabit internet speed and a wired ethernet...
I was told I could apply my points to my account. How do I do this?
