Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
When I try to watch anything On Demand on any of our boxes the error “Licensing not acquired” and code 0-80004005 comes up. I’m still able to watch On Demand through the OptikTV app though. I’ve tried restarting the boxes, modem etc several times and...
My mother is a senior who is in end stages of COPD. She is ill but has decided to stay in her own home. She does not have a cell phone as she has never needed one. She has a landline which has now been OUT OF SERVICE FOR 5 DAYS. She cannot reach anyo...
Currently, I have a Telus router mounted on the wall inside a Telus box, which I use to connect to my WiFi access point (AP).While I am able to access the router settings through the web interface, I am encountering difficulties with the authenticati...
S22 Episode 10 of Hells Kitchen is missing, it aired December 7. When will it be added?
I had two of my AppleTV's upgrade to tvOS 17.2 today, and the Telus TV+ app loads the splash screen and then exits back out to the home screen on the Apple TV. Has others seen this? Ive done the usual things. (reboot the AppleTV, and deleted and down...
Anyone else having issues with the Stingray Web Player when logged in with Telus as the provider?https://webplayer.stingray.com When I link the Web player using the mobile app it gives me access but there's no content. I can't see any channels. If I ...
The plan was for internet and optik TV. I never received the xbox x with the plan and account number is said to be incorrect. When trying to register the account.
I bought a new Toshiba TV (43C350KS) & I'm trying to use the TELUS remote to control it & I need a working code.1669 will turn the TV off/on & control the volume but I'd like to do everything from 1 remote. Once I turn the TV on, I need the Toshiba r...
Scenario: Two houses, same address. the Telus modem was installed at one house (it's only like 12 feet away( and it is feeding to a garage panel to provide the other house internet and TV.The wifi booster is in a room downstairs and I have 2 Deco M9 ...
