Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I'm in Langley BC and I've had my internet disconnect intermittently since Dec 24 2023. This affects Optik TV as well as the picture will become choppy, or will freeze, or will just outright lose the picture and the box will display a message indicat...
My on demand is missing episode 7 of "Based on a true story". Why is that?
Hello on the day my billing cycle reset, it was reset to 37.5 gb and not 0 and while I used a few hours of streaming and gaming a day, my data amount left now stands at an shocking 21% usage in 3 days. This is extremely anomalous, Explanation?
Hello,I am new to forum.Just received Telus Digital boxes to replace existing Telus Optik.I am seeing a lot of negative feedback regarding recording functionality, recording playback, google assistant etc etcIs this platform so poor I should just sen...
Anyone from Telus care to comment on a post from +3 weeks ago? ZERO response so far... pitiful! @Ann3posted: https://forum.telus.com/t5/Optik-TV/Erase-multiple-recordings/m-p/143148#M13134 to follow on... I recently deleted a 'Series Recording' . BBC...
Strange one here:Recently downloaded a very large game on my PlayStation (wired connection)While the download continues (48G took 45 muniutes) ALL other wired devices on my home network showed timeout issues and couldn't access the internet while the...
Hi, new to TELUS TV+. So far so good. I got the remote to control my Sony TV and change the volume on my Pioneer av receiver. When I hit the power button on the remote, the TV shura off, but not the av receiver. Is there a way to fix/program this?
Dave from Telus called to inform me that Telus now had fibre optics in my neighborhood, WestSprings Calgary. He said that if I was one of the first 1000 customers to sign up I would get a really good deal on a 2 year contract plus an added $300 credi...
I can't log in, It didn't sign in automatically so i have to sign in manually. Everytime I try it just says login failed even I already put the right email and password. I tried doing it on my phone and computer still login failed
We have only had Telus for 2weeks now but have not had success with any recordings. On the app it shows that we have recordings but I can only play a few of them back. On the tv I have not been able to play back a single recording. When we look for t...
