Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I often connect to another households telus connect and can see all their devices. Why does this happen?
Hi all, I am trying to remove the T3200M from my network. I don’t have the Nokia ONT, fibre is directly connected to the modem via SFP. I unplugged the SFP from the modem, plugged it into a media converter (see photo), connected the RJ-45 to the WAN ...
I am trying to connect an old laptop to the Pure Fibre internet and it is asking for the 8 digit pin on the router but I don't see any Pin on the router.
The NHL Hub channel ( channel 910 in Vancouver ) has not been working correctly since the NHL returned from the All-Star break. For example - right now all 3 of the games on the schedule tonight just show " Pre-Game " even though 2 of the games have ...
I'm very confused right now. Today, I received a call from 833-390-3721, claiming to be a representative from Telus. Because I had only switched to Telus a month ago, I thought they were calling to ask for feedback on my internet service. I wasn't su...
I am getting an iPv6 address through telus on the ZTE MC7010 outdoor CPE but ICMP filtering seems to be not working currently, and it is not the fault of my router. Instead of bridging which seems to not be working properly for some reason, I used th...
We're going to Italy and Greece in April/May. During hockey playoffs. My husband is a big Canucks fan and they're doing amazing this year. I'm hoping to be able to use the Telus TV+ app to watch some games while we're there. Will this work?
There has to be an easier way to delete a recording I just watched. I know I can go back into recordings and delete it but why can't it just be deleted without having to do a bunch of extras steps. Am I missing something?
Is there any way to tell which one is the PVR, or will they both record programs.
Hello, I'm experiencing high ping on Counter-Strike 2 West Coast servers since January 30th, 2024. I'm located in Alberta and my ping to Seattle servers was usually 30-40ms and California was 40-45ms but lately it has been 60-80ms for those servers, ...
