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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 142280 Views
  • 320 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 60129 Views
  • 43 replies
  • 7 kudos

Resolved! Damaged vault

I have a broken vault in my driveway, who do i contact?

Kampatt by Neighbour
  • 2986 Views
  • 3 replies
  • 0 kudos

logging in

I have the Apple TV box, My subscription includes The Basics + Crave, PIK TV so why is it asking me to sign up and pay?

Charge for Optik TV remote???

I recently signed up for Optik TV. Just received the installation kit in the mail a couple days ago, went to install it and there was no remote control included in the Wireless Digital Box Kit, even though it shows on the installation guide it should...

azn_girl by Neighbour
  • 4248 Views
  • 5 replies
  • 0 kudos

Resolved! Fairchild 2 on demand not updating

The fairchild 2 on demand channel isn't being updated for the show “Happily ever after” should have 2 episodes but not even listed on demand. Other on demand shows have the selection but are empty. On demand episodes now also have a shorter date befo...

Dmi2k by Neighbour
  • 2058 Views
  • 1 replies
  • 0 kudos

Resolved! Potential new customer - what are options for TV boxes?

Current Shaw/Rogers customer, forced to switch from our old classic cable boxes to their new Ignite boxes, but hate it so far. Aside from technical issues, our 86-year-old father-in-law can't figure out the new system/remote and we're all frustrated....

barto by Neighbour
  • 5986 Views
  • 4 replies
  • 0 kudos

HELP ME! jk not really urgent XD

Need Admin password for router login. (B21A) the router with the thingy mounted on the wall with two wifi things branching out of the Fiber thingy mounted on the wall.

PVR record not functioning

For the past 3 years we have recorded jeopardy every night with no problems, using the record series function. About a month ago, it just stopped recording. It still shows up as a recorded series, but doesn’t record. Also, if we watch it live and hit...

Y0k0 by Neighbour
  • 10068 Views
  • 6 replies
  • 0 kudos

HELP! Lost post!

How do I find a post/question I submitted that I know I made because it was answered, that I'm sure I bookmarked but I don't see it anywhere on the forum or listed in My Subscriptions or in Bookmarks or... where else do I look, thanks! Oh, it was tit...

Mr_noemail by Helpful Neighbour
  • 4308 Views
  • 8 replies
  • 0 kudos
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