Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I've tried for the last day to cancel my home internet. After waiting 1 hour for callback at 3102255, the call was from loyalty department. As soon as I mention why I'm cancelling, the signal suddenly gets choppy and the call is dropped. The represen...
The telus box in my community needs repairs, who do I contact???
Overview > Router Information Model Name:NH20AFirmware Version:v1.16.03 build01Boot Code Version:0.00.01Hardware Version:R01 The above is my Telus router model. I need to use port forwarding, but after setting it up, port forwarding doesn't work, and...
Hi there. I have both a T3200 and the round trash can wifi hub. My Nokia modem is in my basement but wifi upstairs is terrible, and I'd like to be able to stream from my xbox via remote play. I don't want to spend extra for wifi plus unless there is ...
Hello, How do I make sure I am recording every minute of the US 2024 Open Tennis, regardless of channel it is playing on. TSN is playing it on 3 channels twice a day (early round and Prime Time). I seem to be able to record only one or the other on o...
The new solution to an unresolved problem.I received an email that a post was made to a thread I was following. The title of this thread was all that was available.I suspect the Sept 2023 questionRe: Optik Evolution: Questions About Recording Playbac...
Hi, I moved out of the country to Europe. I send back my router to Tellus and in the information description I send the address associated with my billing/ payment method and made a note stating an address of a friend to Tellus send the reimbursement...
I’m currently in my trial period. This far, Telus has been a massive downgrade from Shaw regarding TV. 1. no Zoetrope? Where pictures play in the background to let you know where you are. When you fast forward you are just guessing. 2. Closed Caption...
hi there, i looked at my telus account today for the first time, and it says i have optik tv included in my plan and that i pay for it, but i have never known about this, nor have i ever received a optik tv box from telus, this really confuses me.
Hello. My 84 year old mother has had her home phone Long Distance from reseller Uniserve disabled. We have waited 5 weeks for it to be re-enabled. We were told today that Uniserve resells TELUS Long Distance, and TELUS is not responding to Uniserve’s...
