Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 13112 Views
  • 108 replies
  • 3 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 22857 Views
  • 43 replies
  • 6 kudos

Resolved! Optik box HDMI-CEC problem, or ghost in the machine?

I’ve been having an issue as of late, maybe 6 months or so. My setup is as follows:-optik box/AppleTV in their respective inputs into a Denon AVR-X2400h receiver and out to a Sony X90K TV.The TV and the AppleTV have been changed during the 6 month pe...

Zman2k2 by Ambassador
  • 1830 Views
  • 3 replies
  • 0 kudos

OnDemand Episodes missing

When do new episodes of Greys Anatomy and Station19 get updated on onDemand? It seems to be really inconsistent

Digital optical audio connection to Naim receiver

I recently upgraded to TelusTV-21T TV box and high-speed fibre connection. I previously had Shaw and used their Arris Group Model AX013ANM TV Cable box and was able to connect to my 2-year old Naim stereo receiver using the optical audio connection -...

BDW by Just Moved In
  • 2484 Views
  • 5 replies
  • 0 kudos

Resolved! Slimline 2 vs Hisense tv

I intend to buy a Hisense 55u68h television but will the Slimline 2 remote control be compatible with this television for at least the Power, volume up and volume down? is there any codes making this remote coming with Optik tv to be compatible with ...

Goldorak by Just Moved In
  • 1684 Views
  • 1 replies
  • 0 kudos

Required output protections not active - Samsung tablet

I see that this has been asked on a similar thread before with no resolution and has become inactive so I am bringing it up once more with hopes that someone has a solution.I have a Samsung tablet that I am not able to watch Optik TV on since the app...

Trevr84 by Just Moved In
  • 1192 Views
  • 2 replies
  • 0 kudos

Resolved! Audio OUT from the new TelusTV-21T digital boxes

What is the recommended way to connect a sound bar to the new TelusTV-21T digital boxes? AND retain the supplied remote volume control power functions? There seem to be ZERO 3rd party AIO remotes that work with this new system, since it is a propriet...

Resolved! Telus Harmony Remote

Hi, I own an older Telus Harmony Remote (discussed by other members here) with the software. I was hoping to use the remote as a regular Harmony remote to control the TV/Roku/Blu-Ray/Bose Radio/etc. and own other (non-Telus) Harmony remotes. After so...

Screen Shot 2023-04-03 at 8.38.47 PM.png Screen Shot 2023-04-03 at 8.39.17 PM.png
gobigred by Just Moved In
  • 1787 Views
  • 2 replies
  • 0 kudos
Friendliest neighbours