Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this forum, especially the regular community con...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I had Telus Optik recently installed. Digital Box (Model UIW8001 TLU) is hardwired and connected to TV via HDMI. The issue is that TV does not switch automatically between HDMI 1 and 2. Works great with Apple TV connected to HDMI 2 and I can see on T...
Can’t access my tv package info,anyone else have this problem?
This is my second box. Both exhibit the same issues. Non 4K ones were fine for years. Freezes 3 times a day. No response to controller input. Hard reset (unpluging the unit) required.Cables are fine. Box resolution has been set to 1080p as I thought ...
Depuis quelques temps, les enregistrements programmés donnent des émissions avec un écran noir sur toute sa longueur, sans sons. Quelqu’un à déjà eu se problème?
Hi - I’ve been trying to watch episode 5 Starstruck through on demand (crave hbo) but it doesn’t load and says unable to play video. Episode 6 seems to be the same. Wondering if this needs to be fixed or if it’s an issue on my end. Seems like other s...
I noticed this week that "Dune" (2021) is no longer available to rent although you can view a preview or purchase it. Has anyone else noticed this? I've tried doing a search to no avail.
When will there be availability for Optik TV on 10th Ave. New Westminster B. C.? We have Fibre optic into the house.
My package includes Crave tv but when I used my brand new Samsung to watch OpticTv I have licencing problem. When I go to channel 404 I can't see any Crave content. I always get On Demand the message Problem acquiring license: 0x80000002 pops up. But...
Episode 7 of Station Eleven has been missing for a week. Episodes 1-6, 8 and 9 are there but no episode 7.
HBO max on demand Station Eleven is missing episode s1e7. E1 to 6, 8 and 9 are there, can anyone pls confirm ?
