Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Employee
  • 43 replies
  • 5 kudos

Optik TV 4k wireless box keeps losing signal

Had Optik TV installed just over a week ago and the wireless box (which I have hardwired to try and solve the issue) loses signal a few times a day and the screen is just black. Can only get tv back by unplugging and plugging box back in. Just had Te...

Mak14 by Just Moved In
  • 1 replies
  • 0 kudos

On Demand Episode Short

The episode of The Bachelor that aired on Monday, February 3rd was two hours but the On Demand episode only plays 58 minutes. Where is the rest of that episode please?

Tron1200 by Neighbour
  • 0 replies
  • 0 kudos

Resolved! What is my contract end date

What is my contract end date please advise me for my optik tv and internet

Cliff123 by Just Moved In
  • 1 replies
  • 0 kudos

Child restrictions on telus optik tv?

Is there a way to set time restrictions on my telus optik tv box itself? My child is waking up at 2am to watch tv and netflix.

ShayMyers by Just Moved In
  • 4 replies
  • 0 kudos

Optik TV & Internet service out

I woke up early this morning to find both our internet and TV is down. I called Telus at 9am & because of the long wait time, they were to call me Bach within the hour. No call back & still no internet or TV. Anyone else having an issue? I’m on Abbot...

Tv freezings

Tv and internet keep cutting out

Missing eposides on demand

We just finished season 5 of how to get away with murder On Netflix. We wanted to watch season 6 on demand but it is only showing episodes 5 and up. The 1st 5 eposides are missing. Where are they and how can I watch it?!